Library Assistant

3 weeks ago


London, United Kingdom University College London Full time

**Ref Number**

B09-01015

**Professional Expertise**

Administration and Business Support

**Department**

Vice-Provost (Research, Innovation and Global Engagement) (B09)

**Location**

London

**Working Pattern**

Full time

**Salary**

£29,033 - £32,479

**Contract Type**

Permanent

**Working Type**

On site (> 80% of working time)

**Available For Secondment**

No

**Closing Date**

22-Nov-2023

**About us**:
UCL Library Services is committed to delivering customer services with consistent excellence, at the point and time of need. The Science Library Customer Service Team proactively help customers and manage learning spaces in the library and in other external learning environments. Their role directly supports UCL’s vision to provide an inspirational student experience.

**About the role**:
Library Assistants are the public face of UCL Library Services, providing first-line support for enquiries, learning spaces and technology. Working as part of a team, you will work both at service points and throughout library-managed learning spaces, depending on service requirements.

**About you**:
Commitment to equal opportunity and the ability to work harmoniously with colleagues and students of all cultures and backgrounds.
Accuracy and attention to detail
Experience of dealing with the public and providing excellent customer service
Ability to work in a team and contribute to its success. Work with fellow team members to achieve team and organisational goals. Display a positive attitude, take on, share and relinquish tasks as appropriate and necessary

**What we offer**:

- A job description and person specification can be accessed from the link at the bottom of this page.
- To apply, please provide:

- An up-to-date CV, including as a minimum detail of your current employment, salary and notice period, details of any former employment and your education history.
- A supporting statement, showing how your skills and experience meet each of the criteria marked ‘Application’ in the Person Specification found within the Job Description for this post. Your statement should be provided using the free text box under ‘Questionnaire’.

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance

**Our commitment to Equality, Diversity and Inclusion**:
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
- Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.



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