Radiographic Department Assistant

1 week ago

Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

The Royal Alexandra Children's Hospital is a dedicated paediatric centre offering an A&E, surgical theatres, High Dependancy Unit (HDU), inpatient wards and a large outpatient department. The imaging team works closely with clinicians and healthcare professionals to offer a wide range of imaging examinations including plain film, fluoroscopy, ultrasound and MRI.

The role of Radiographic Department Assistant is an exciting opportunity to work within a specialist department, to support patients and colleagues to provide the highest quality imaging and patient experience possible.

The Radiographic Department Assistant role combines both patient care and administrative responsibilities:

- Patient Care element involves assisting with a variety of imaging procedures including x-ray, fluoroscopy and ultrasound, as well as providing patient support when required
- Administrative tasks include working on reception, booking patients in for their procedures, answering phone calls from clinicians or parents, answering queries or escalating issues, as well as clerical duties such as booking appointments

Join us at UHSussex, every day is different, you can be the change, better never stops At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re

here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Administrative Role
- Act as the point of contact for the department, greet patients on arrival and process imaging referrals appropriately
- Effectively use hospital software including CRIS, PACS, and Bamboo to maintain accurate and up to date patient records
- Ensure accurate input of patient and referral details, interpreting medical terminology, anatomical and physiological terms
- Process all electronic orders received via Bamboo, making updates where necessary and communicating with referrers where additional information might be required
- Organise imaging lists in ultrasound or fluoroscopy, managing rooms effectively to maximise department efficiency
- Organising MRI GA lists, communicating effectively with the MRI Superintendent Radiographers, Anaesthetists, and the theatre team in order to ensure the smooth running of these appointments
- Book patients on to appropriate lists via letter or by phone
- Communicate effectively with parents and patients, keeping in mind the age and mental capacity of the patient
- Arrange for additional support for appointments where necessary, including interpreters and the play specialist team
- Provision and collection of appropriate paperwork for patients and referrers depending on the examination
- Maintain health and safety in the department and report incidents and accidents to the appropriate pathways as soon as possible
- Manage work without supervision, seeking advice where necessary and act independently within appropriate guidelines. Use own judgement to prioritise tasks according to the needs of the service

Clinical Support Role
- Maintain excellent hygiene within the clinical area, using the appropriate methods to ensure equipment is cleaned between patients, and maintaining a good record of cleaning using the provided logs
- Gain a good understanding of the different clinical procedures that are performed in the department, so as to ensure the appropriate equipment is available before these appointments
- Communicate effectively with parents and patients, keeping in mind the age and mental capacity of the patient
- Assist with ultrasound and fluoroscopy lists by preparing the room with appropriate equipment, and ensuring patients are dressed appropriately
- Stock and replenish rooms on a daily basis, reporting any low or missing items to the Superintendent Radiographer a

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