Export Clearance Clerk

1 month ago


Ipswich, United Kingdom CORY BROTHERS SHIPPING AGENCY LTD Full time

Cory Brothers Shipping Agency has been a trusted supply chain partner for businesses for over 180 years and has a significant international presence with offices in key locations around the world.

A great opportunity has arisen to join our busy Logistics Export’s team based in Ipswich.

You will be responsible for completing customs entries, passing suppliers invoices and invoicing customers.

**Main Duties & Responsibilities**
- Liaising with Customers and Principals.
- Processing and coordinating export clearance requests.
- Ensure Customers receive the expected level of service in accordance with company objectives.
- Ensure full compliance of appropriate legislation and regulations and all documentation relevant to the movement of cargo.
- Complete consular documentation, if necessary (dependant on destination).
- Liaise with customer service staff on specific booking requirements as necessary.
- Handle purchase invoices and payments ensuring that invoicing is accurately completed and correctly set within system.
- Identify any procedural inadequacies and offer suggestions for improvements as appropriate.
- Completion of the full range of Cory Logistics services to clients and further build these opportunities through client relationship development.
- Establish and maintain effective working relationships with co-workers and managers so as to understand all necessary aspects and needs of the business.
- Weekend cover for the European Import Clearance department

**About you**
- Proven ability to communicate effectively with people at all levels, both verbally and in writing
- Previous experience of delivering excellent client focused service
- Proven organisational skills with the ability to prioritise, work well under pressure, meet tight deadlines and maintain focus
- Proven ability to maintaining accurate manual and electronic records and filing systems
- Problem-solving skills with the ability to identify and resolve problems in a timely manner
- Demonstrate accuracy and attention to detail with the ability to seek ways to improve and promote quality
- IT literacy including knowledge of MS word/excel/outlook
- Team worker with the ability to work collaboratively and able to use own initiative

**Job Types**: Part-time, Permanent

**Benefits**:

- Company pension
- Life insurance

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Ipswich, IP1 1UQ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer Service: 1 year (required)

Work Location: Hybrid remote in Ipswich, IP1 1UQ



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