Support Worker E2

3 weeks ago


Aldershot, United Kingdom Reed Social Care Full time

Based in Aldershot, we offer supported housing to single veterans who are homeless or at risk of homelessness and who have support needs.

**The Role**:
The Support Worker is responsible for the delivery of individual, positive outcome focused support packages to clients of Riverside’s supported schemes and ensuring that the support service promotes empowerment and independence. It is imperative to workas part of a staff team committed to “best practice” in the social housing field working proactively with clients in achieving their personalised support outcomes.

**Duties**:
Delivering a ‘best practice’ support service, appropriate to clients’ needs.
Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.
Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let.
Knowledge of ‘best practice’ in both crisis intervention and planned support working.
Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.
Ensuring clients have access to relevant external support services.
Working with clients to agree and set goals and actions.
Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions.
Ensuring that opportunities for education, training and employment opportunities are integral to the support service.
The aim being to enable clients to develop the life skills to live as independently as possible.
Maintaining accurate and timely records of all activities including the maintenance of a support
planning database.
Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims

**Working Pattern - 6 week rolling rota including weekends and Bank Holidays


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