Creative Operations Coordinator

2 months ago


London, United Kingdom Penhaligon's Full time

We are currently looking for an Creative Operations Coordinator to join our Penhaligon's Global Brand team based in London. In this role, you will be responsible for the upload and organisation of assets within each content management system. You will work closely with the Campaign, Digital Content and Creative Image teams to coordinate the flow of deliverables, ensuring assets are correctly uploaded, catalogued and published for timely distribution to channels. You will also work alongside the Senior Creative Operations Manager to develop best practices and optimise ways of working.

Asset Coordinator Responsibilities
- Liaise with the wider Brand team to coordinate assets for upload and distribution.
- Effectively prioritise deliverables in line with the campaign calendar.
- Manage the upload process within each content management system.
- Ensure assets are correctly catalogued and tagged for purpose.
- Accurately integrate usage rights into metadata.
- Publish assets in a timely manner, ahead of distribution to channels.
- Liaise with the product development team and external agencies to coordinate the delivery of product for shoot.
- Work alongside the Creative Image team for packshot production and delivery.
- Build shoot lists, manage timelines and track packshot deliverables.
- Ensure all content is accessible to channels, as required.
- Optimise and evolve asset libraries.
- Work collaboratively across channels to understand priorities and requirements.
- Work alongside the Senior Creative Operations Manager to develop best practices.
- Review ways of working and streamline processes.
- Be the point of contact for all queries related to content management.
- Troubleshoot and find solutions.
- Educate system users in best practice.

Desired Skills & Experience
- Experience within content management.
- Ideally, knowledge of DAM or other content management systems.
- Knowledge of file types and formats across digital and print.
- Meticulous attention to detail.
- Organised and methodical.
- Strong communication skills.
- Experience within packshot production is desired.



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