Customer Service
2 weeks ago
VANRATH are delighted to be assisting a leading Clothing organisation with the recruitment of **a Customer Service Advisor.**
This company has a fantastic reputation, and is renowned to be one of the best employers in NI. This role will suit someone with relevant experience, who wants to join a fun and exciting team.
Office based **Ballyclare**.
**Salary**
£22,000 - £26,00 + Fantastic Benefits Package & Future Opportunities
**Responsibilities**
- Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements
- Generating, amending and updating service schedules and sending reminders
- Vehicle and customer database management
- Booking PSV appointments
- Issuing workshop job cards and monitoring progress of vehicles in workshop
- Processing and closing out workshop job cards and assisting with invoicing
- Making outbound sales and customer care calls and managing key customer relationships
- Creating maintenance contract quotes and selling maintenance contracts
**The Ideal Person**
- Call Handling/Customer Service Experience or Admin experience with Calls involved
- Confident on the phone
- Good attention to detail levels
- Computer Literate
- Great communicator
**Job Types**: Full-time, Permanent
**Salary**: £22,620.00-£26,201.36 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Pd20239
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