Bank Client Services Administrator

5 months ago

Cardiff, United Kingdom Nuffield Health Full time

HEAD OFFICE
Bank Client Services Administrator

Client Services Administrator

Vale Hospital | Client Services | Bank | Part time

£10.94 per hour

Hours | Varied shifts from 6:30am to 8:00pm, including weekends and Bank Holidays as required

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

We are looking for a Bank Client Services Administrator to join the team and provide cover for all administrative areas. As a team player you will be able to multitask with attention to detail and be flexible. You will have excellent IT skills with proven knowledge of excel, PowerPoint and word.

You will meet and greet all our visitors, ensuring the smooth running of the reception with client's journeys as your top priority, excellent customer service is essential in this role.

The Client Services team will deal with client enquiries, appointments and bookings with the highest standard of attention to detail and customer focus.

The successful applicant will be required to be fully flexible and available to work over all days of the week including early mornings (from 6:30am), evenings (up to 8:00pm), weekends and Bank Holidays as required.

**As a Bank Client Services Administrator, you will**:
Play a key part in ensuring excellent customer service, and have excellent communication skills.

Provide a high level of administration support for the organisation and the Client Services Team.

**Cover a variety of departments including but not limited to**: Main Reception, Outpatient Bookings and Theatre Bookings.

You will liaise with all key departments across the Vale Hospital and the Cardiff Bay Hospital, ensuring a proactive approach to day-to-day activities.

Be able to demonstrate sound organisation skills

Have a good knowledge of basic IT systems.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £15.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Cardiff & Vale Hospitals

Nuffield Health Cardiff and Vale Hospitals provide first class private healthcare to the immediate local areas of Cardiff and the Vale of Glamorgan, as well as across South Wales and surrounding regions. Our two hospitals. The Vale Hospital (mainly in-patients) and Cardiff Bay Hospital (day cases) are multi-specialty hospitals which combine the finest consultants, the latest medical technology, with the unrivalled reputation of Nuffield Health.

The Vale Hospital is a purpose built, modern hospital located in beautiful surroundings of the Vale of Glamorgan. We provide 30 in-patient rooms within a very tranquil hospital setting and were recently identified as one of the top 30 most technologically advanced hospitals in the world. We host 2 fully digital ultra clean air operating theatres, an excellent physiotherapy department, 24-hour high dependency, surgical and medical RMO cover and exemplary outpatients and diagnostic service. The patient feedback for our hospital is one of the best within the Nuffield Health estate and this is something our staff and consultants are very proud of.

Join Nuffield Health and create the future you want, today.

It starts with you.

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