Night Porter

3 weeks ago

Keswick, United Kingdom The Derwentwater Hotel Full time

**Job Ref**:BES4857

**Branch**:The Derwentwater Hotel

**Location**:The Derwentwater Hotel, Keswick

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:10pm to 8am

**Hours per week**:40

**Posted date**:28/01/2024

**Closing date**:01/03/2024

Bespoke BenefitsWhat’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

**Requirements**:
As a Night Porter you will be expected to
- security of building guests
- setting up restaurant for breakfast
- serving drinks in the bar
- Cleaning all public areas.
- Taking telephone calls
- Must be customer service focused

We are looking for someone who is able to work between the hours of 7pm and 11am approx. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night.

The ideal person will have at least 1 years’ experience in customer service or hotels, in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.

Duties will include:

- To complete statutory fire and security checks.
- To provide room service, preparing and serving food to Company standards.
- Complete daily hand over procedures in an efficient and responsible manner.
- Ensure al corridors are clear; fire extinguishers and fire doors are secure whilst conducting safety floor checks during the night.

Being Bespoke:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales marketing services only.

The Derwentwater Hotel is among the most popular luxury hotels in Keswick, with 16 acres of grounds and gardens, as well as a restaurant, bar, and conservatory. If you prefer a slightly different style of holiday or short break, you could consider our adjoining Derwent Manor Apartments - 19 self-catering apartments set on their own grounds and with easy access to the hotel’s bar and restaurant.

The Derwentwater hotel has 47 rooms including twin, double, and family rooms with access to free parking and WiFi. Guests can also relax at the Derwent bar and dine at the hotels’ Deer’s Leap restaurant that serves a selection of modern and traditional dishes. A range of entertainment is also provided in the evenings.

Pets are welcome in selected rooms, so your four-legged friends get to enjoy the beautiful scenery with you.

Derwentwater Hotel is located in Keswick, a small town that is one of the Lake District’s most popular destinations. The area is well known for having some of the most beautiful natural scenery anywhere, including the breathtaking Derwentwater Lake. The lake is a wonderful place to unwind and appreciate the views, while it is also a popular spot for water sports and other aquatic activities.

For people who feel like exploring, there are the nearby peaks that offer some of the most stunning vistas that you could imagine so make sure you bring your hiking boots. With such a wide range of activities to choose from, our hotel in Keswick makes for a great location that’s suitable for all members of the family. Find out more in our local guide.

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