Admin & Logistics Team Leader

2 weeks ago


Rochester, United Kingdom Pearson Whiffin Recruitment Ltd Full time

**Admin & Logistics Team Leader - £31,000 - £33,000pa DOA**

**Rochester/soon to be re-locating to Maidstone**

**Monday to Friday - 1pm - 10pm shift**

A well-established Global Manufacturing business based in Rochester is looking for an experienced Team Leader to join their Customer Services team on a permanent late shift.

The opportunity does allow you to be remotely based 2 days a week.

**Duties**
- Oversea a small team of Customer Services Representatives who perform clerical and support services, ensuring tasks are completed in a timely and effective manner
- Planning product availability and customer requests, responsible for provision of the bill of ladings, legal Tare weights etc.
- Tracking orders to ensure timely delivery of product
- Ability to prioritise multiple tasks with speed and accuracy
- Ability to work with customers to resolve enquiries
- Ensure customer complaints and record incidents are recorded and resolves on internal quality management system
- Ability to support the global sales team and accounts team
- Ability to provide coaching and feedback to achieve individual and team performance goals

**Required Skills/Abilities**:

- Previous Team Leading skills ideally with an understanding or logistics/supply chain
- Excellent time management & organisational abilities
- One to one reviews and development skills
- Excellent verbal and written communication skills along with interpersonal skills
- Proven record of working to deadlines
- Strong supervisory and leadership skills, with an empathetic approach
- Ability to prioritise tasks and to delegate them when appropriate
- Ability to work in a fast pace working environment
- Proficient with Microsoft Office Suite or related software
- Ability to prioritise tasks and to delegate to the team when appropriate
- This role is being handled by Lisa Belcher at., Business Support Consultant for Pearson Whiffin Recruitment_

Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_


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