Rental Sales Advisor

5 months ago

Chester, United Kingdom County Car & Van Rental Full time

**Title: Rental Sales Advisor**

Role Type: Full-time

Location: Chester, United Kingdom

Are you an enthusiastic and self-driven individual with a passion for sales and customer service? Look no further We are seeking a Rental Sales Advisor to join our dynamic team at our Chester branch. As a Rental Sales Advisor, you will play a vital role in providing exceptional service to our valued customers, assisting them in finding the perfect rental solution tailored to their needs.

**Key Responsibilities**:

- Greet and welcome customers in a friendly and professional manner
- Listen attentively to understand customers' requirements and recommend appropriate rental options
- Conduct vehicle inspections and documentation to ensure rentals are in optimal condition
- Process reservations, rental agreements, and payments accurately
- Provide clear and concise explanations of rental terms, conditions, and insurance coverage
- Promote add-on services, such as additional insurance coverage, to enhance customers' rental experience
- Handle customer complaints or concerns promptly and professionally
- Collaborate with the rental team to manage fleet availability and ensure proper vehicle maintenance
- Stay up to date with product knowledge and industry trends to effectively communicate with customers

**Requirements**:

- Previous experience in sales, customer service, or a related field
- Proven track record of achieving sales targets
- Exceptional interpersonal and communication skills
- Ability to thrive in a fast-paced environment and remain calm under pressure
- Strong problem-solving and negotiation skills
- Proficient computer skills, including MS Office
- Reliable and flexible schedule, including weekends and holidays
- Full and clean UK driving licence

**Salary and Benefits**:
We offer competitive compensation and benefits package, which includes a base salary, monthly commission opportunities and a mobility scheme (or private car allowance instead). There's also an uncapped branch bonus payable quarterly. Of course, we also offer a company pension. Additionally, we provide comprehensive training, ongoing professional development, and opportunities for career growth within our organisation. You will also have access to employee discount programmes and excellent healthcare benefits*.

**Important Information**:
This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, duties, and skills required for this role.
- Base salary: from 21,673.60 per annum. OTE: £27,500+ per annum.
- Heathcare benefits are available after a minimum tenure.
- _NO AGENCIES PLEASE_

Pay: £23,795.20-£24,003.20 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

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