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Customer Assistant
4 months ago
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a vital role in providing exceptional customer service and support to our clients.
**Duties**:
- Assist customers with inquiries and product information
- Provide prompt and courteous service to ensure customer satisfaction
- Handle customer complaints or concerns with professionalism and empathy
- Collaborate with other team members to resolve customer issues effectively
- Up sell products or services to maximize sales opportunities
**Qualifications**:
- Strong phone etiquette and active listening skills
- Excellent time management and organizational abilities
- Previous experience in customer service or retail is preferred but not required
**Salary**: From £23,984.00 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Birmingham (preferred)
Work Location: In person
Application deadline: 20/03/2024