Telephone and Digital Assessor
2 weeks ago
**Telephone and Digital Assessor**
“_Just knowing you’ve helped to ease someone’s mind can be so fulfilling_” is how our Telephone and Digital Assessors feel about their role. They are a first point of contact for someone reaching out to us for help. You will be assessing what they may need, identifying what the issues are, helping them directly or drawing on specialist help from within our service. At Citizens Advice Northumberland we offer free and confidential advice giving people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.
We are looking for someone who has a passion working with people, helping them through challenging situations with a willingness to train and learn on the job. Full training is provided that will lead to qualifications in Advice Quality Standards.
**Job Title**: Telephone and Digital Assessor
**Salary**: £23,088 - £24,088 depending on previous experience in an advice setting
**Location**: Ashington Hub
**Closing date**: 9.00am, Wednesday 5 June 2024
**Interview date**: *_**Please note our interview day is Wednesday 12 June 2024**_
Telephone: Alison Darnton on 01670 618008
**Job Types**: Full-time, Permanent
Pay: £23,088.00-£24,088.00 per year
**Benefits**:
- Casual dress
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 05/06/2024
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