Learning Management System

Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. Millions of our radios are deployed to connect people, places and things with a unified wireless fabric that spans multiple standards and frequencies of fixed wireless and Wi-Fi, all managed centrally via the cloud. Our multi-gigabit wireless fabric offers a compelling value proposition over traditional fiber and alternative wireless solutions. We work with our Cambium certified ConnectedPartners to deliver purpose-built networks for service provider, enterprise, industrial, and government connectivity solutions in urban, suburban, and rural environments, with wireless that just works.

A Learning Management System (LMS) Administrator provides technical leadership in support of an organization’s learning management system. This position is responsible for the design, development, implementation, delivery, and maintenance of resources used for instructional functions. The installation of all system updates, upgrades, integrated tools, and other software associated with the LMS falls within the responsibility of the LMS Specialist.

**Scope of Responsibilities & Expectations**:

- Support day-to-day operations in the learning management system, including ILT/VILT course scheduling, eLearning content testing, and updates, general maintenance, account provisioning, access, and user permissions.
- Support customers who have software-related questions or issues in the learning management system.
- Develop training and material for users of the system to review and learn from. This includes both learners and instructors. Regularly compile, review, and process course enrollment data for students and instructors.
- Review, track, and compile reports on course and content engagement, provide recommendations to teams, take proactive actions to improve learning engagements.
- Maintain professional working relationships with multiple clients and vendors.
- Write articles for a technical support knowledge base.
- Analyse support case data to identify and prioritize root problems.
- Configure an LMS to support online, hybrid, and blended instruction.
- In collaboration with the Cambium, Partners, and Distributors assist in mapping out training plans and schedules.
- Market available training to employees and provide necessary information about sessions
- Assist in program training needs assessment and identify skills or knowledge gaps that need to be addressed.
- Based on data results, help assess instructional effectiveness and determine the impact of training on employee skills.
- Gather feedback from trainers and trainees after each educational session.
- Partner with internal stakeholders and collaborate with the training team to recognize knowledge gaps and course development.
- Maintain updated curriculum database and training records.
- Help manage and maintain in-house training facilities and equipment.
- Report and submit program data metrics to relevant departments and organizations.

**Specific Knowledge & Skills**:

- Excellent verbal and written communication skills
- Strong interpersonal skills and the ability to work well with others.
- Outstanding analytical skills
- Solid decision-making skills
- Keen attention to detail
- Ability and willingness to work independently, with limited supervision.
- Expertise in customer service
- Skilled at communicating technical information in terms understandable to non-technical end-users.
- Skilled at analysing and troubleshooting software and hardware user problems.
- Experienced in training others to use specialized software.
- Knowledge of SCORM 1.2, 2004, and AICC tracking standards, and ability to troubleshoot course issues.
- Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Highly proficient in Excel or like spreadsheet tools, experience with advanced formulas and functions (vlookups, Pivot tables).
- Understand Agile methodology
- Experience with Docebo LMS is a plus.

The salary will depend on experience

**The Cambium Networks Experience**

**What We Do**

WE EMPOWER MILLIONS of people with wireless connectivity worldwide. We bring fixed wireless broadband and Wi-Fi solutions to network operators and broadband service providers - but that’s not all we do. We are passionate about our mission, which is to provide affordable connectivity. Since our inception in October 2011, we have grown exponentially, shipping more than 10 million radios globally.

**Our Values**
- Growth & Profitability
- Global Teamwork
- Innovation & Edge
- Make & Meet Commitments
- Respect & Develop Our People
- Serve Our Community

**Life as a Cambium Employee**

WE VALUE a working environment that inspires innovation, recognizes our individuality and fosters collaboration.

**We Got You Covered**

We offer:

- Private Medical Insurance
- Pension Scheme.
- Life Assurance.
- Participation in employee stock purchase plan (ESPP).
- Fitness and wel