Customer Service Advisor
3 months ago
You must be a good communicator with strong attention to detail and a confident telephone manner, have order processing experience with a high level of customer service, good attention to detail, used to working at pace in a very busy office environment and can work as part of a lively team as well as using your own initiative. You will be able to multi-task, prioritise, manage your time effectively and work well under pressure.
**Duties**
- Process high volumes of customer orders.
- Sending order confirmations to all customers.
- Dealing with orders of standard products and non-standard.
- Dealing with internal departments such a goods in/out & returns
You will work Monday to Friday, working hours can be agreed with a degree of flexibility.
**Benefits**
- 33 days holiday a year
- Free town centre parking
- Discretionary paid sickness, family leave and appointments after probationary period. *
- Simply Health available
- Branded casual clothing provided free of charge.
- Opportunities from formal qualifications and progression within the Company
*if standards of attendance are reached
This is classed as a Tier 1 position.
This is fully office based and not a hybrid postion
**Job Types**: Full-time, Permanent
**Salary**: £20,820.00 per year
**Benefits**:
- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Discounted or free food
- Employee discount
- Free parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (required)
**Experience**:
- administration: 1 year (required)
Work Location: In person
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