Senior Consultant
2 days ago
We’re on a mission to change the future of
clinical research. At Calyx, we help the
biopharmaceutical industry bring medical
treatments to the market, faster.
Our mission is to change the world
but to do this, we need people like you.
What can we offer you?
Apart from job satisfaction, we can offer you:
YOURSELF
- 25 days’ holiday (with the option to buy more)
HEALTH
- Simplyhealth Health Cash Plan
- Optional private health and dental insurance, and
health screens
- Cycle to work scheme
WEALTH
- Generous pension scheme with up to 10%
employer contribution
- Life assurance
- Season ticket loan
About the role
Job Purpose
As Senior Training Specialist, you will be responsible for delivering a positive, memorable and meaningful educational service for our clients. You will partner with both internal and external clients on training needs analysis, customer expectations and business impact.
In this role, you will develop and present educational solutions to meet Client needs and support optimal Client Adoption of our market-leading product lines. This is a multi-faceted role which includes everything from managing internal and external training-related projects (e.g., development of an e-learning solution for one of our products) all the way through to instructor-led delivery of training to external clients.
This would be an excellent opportunity for a Training specialist with experience analysing training needs, leading & delivering projects & training sessions for external customers within the Technology and/or Life Sciences industry.
Role Responsibilities
- Effectively manage internal and external customer training related projects. Working with team members, developing project plans, managing timelines, lead activities, and contingencies and monitor to completion.
- Partner and work with Internal and External Clients on Training needs, analysis, customer expectations and business impact. Develop and present a training solution to meet customer needs, budget and timelines to feed into the development of training courses and content.
- Work with small to mid-sized Clients and Study teams on scoping, planning, setup, facilitation and delivery of training programs.
- Provide a supporting role for large programs of work led by Senior and Principal consultants.
- Ownership of supporting the maintenance and development updates to existing training courses and content in line with Client need and product releases.
- Develop associated marketing collateral and information for developed courses and training initiatives.
- Provide general administrative support for training activities including maintaining system for handling training requests, training evaluation rollups, student enrolment and other duties as required
- Works closely with the sales team to help prospects to clarify their needs and requirements; devises solutions and assesses their feasibility and practicality
- Effectively manage own project(s) to implementation including any special projects assigned.
Essential Skills and Experience
- Significant demonstrable Learning and Development experience in a Product/Technology environment
- Experience developing and delivering training in a variety of formats including Virtual Instructor Led
- Experience leading project and programs in a global environment
- Experience in Learning Needs Assessment and curriculum mapping
- Ability to partner with Commercial to support revenue realization and attain profit targets while supporting the client for successful delivery
- Excellent interpersonal, verbal and written communication skills
- Outstanding stakeholder management skills with the ability to hold challenging conversations when required
- Demonstrated ability to work with employees throughout all levels of an organization
- Must have the ability to work methodically in a fast-paced, time-sensitive environment
- Excellent organizational and time management skills
- Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
- Self-motivating, able to assume responsibility and work autonomously in a professional manner
- Shows initiative and self-confidence, is adaptable and is able to cope with changing and evolving priorities
- Ability to identify and implement process improvements
- A self-starter and able to work under own initiative
- Experience working with Learning Management systems
Come as you are.
We're proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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