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Pcv Bus Driver

3 months ago

Blackpool, United Kingdom Blackpool Transport Services Ltd Full time

Overview:
Blackpool Transport are a leading transport operator in the UK, operating Blackpool’s network of buses and modern light-rail trams. We are on a mission to connect people, businesses, and communities to a better future - through sustainable public transport.

We don’t sit still and our vision to be the most reliable and sustainable mode of travel on the Fylde Coast by 2025 is already coming to life. We’ll soon introduce the first ever electric bus to Blackpool and have exciting plans to redevelop our historic depot on Rigby Road.

Whilst we have ambitious commercial objectives, we’re proud to be a key part of the communities that we serve and work closely with our stakeholders, partners and customers to deliver a high quality bus and tram service.

Are you a qualified PCV driver and are you looking for a new challenge? We’re always on the lookout for friendly, reliable people who can provide excellent service to all of our customers. You might not be able to afford a Ferrari, but by joining Blackpool Transport, as one of our First Class Bus Drivers
**,** your daily drive could be behind the wheel of a £250,000 state of the art vehicle.

**What we offer**:

- Your basic pay starts at £20,971 rising to over £25k with relevant experience after 6 months (Pro rata)
- Full and Part Time opportunities available
- Overtime is often available
- Rail Replacement Opportunities available

A generous benefits package includes:
- 20 days’ holiday per year rising annually to 25 days after 5 years, plus 8 recognised bank or public holidays
- Free travel on all of our bus and tram services (with additional passes available for a few of your nearest and dearest)
- An extensive training and development programme to ensure that you are one of the best qualified drivers on our roads and can provide an amazing customer experience
- Opportunities for continued learning and development through ongoing training and exciting courses in our ‘Learning Curve’
- A BTS bus driver of the year scheme, with some great prizes and a chance to represent the company in the national competition
- Enrolment into the Blackpool Transport pension scheme
- A smart, top quality uniform

**Responsibilities**:
**Job Summary**

To carry out the duties of a PCV driver in a safe and efficient manner, employing such skills and knowledge as may be required. To promote the Company’s image and reputation and safeguard the Company’s revenue. Comply with all legislative requirements of the role and adhere to company policies and procedures.

**Main Responsibilities**
- Ensure all vehicle checks are completed in line with the Company procedures and any faults found are reported,
- Ensure the safety and comfort of your passengers whilst boarding, travelling and alighting.
- Control the boarding, alighting and conduct of customers.
- Provide a high standard of customer service at all times
- Be polite and helpful to customers. Treat them with respect and show patience when required.
- Drive the Company’s vehicles in a safe, legal and professional way
- Maintain operating schedules without compromising safety and ensure that you are at the correct take over point at designated time.
- Implement accident report procedures when required
- Complete and submit appropriate report forms when required.
- Be familiar with vehicle equipment and its use.
- Issue tickets in line with Company agreed procedures and safeguard the Company’s revenue.
- Operate the paying in system correctly and account for all money received and paid in.
- Understand how to deal with customers with disabilities and treat appropriately.
- Give advice about the Company Services.
- Acquire knowledge of the passes recognised by the Company and deal with customers accordingly.
- Keep up to date with any changes to condition of travel, ticket types, fares or promotions by reading notices and briefings from managers.
- Ensure that vehicles display the correct destination information.
- Be alert and courteous at all times.
- Take action in the case of customer illness.
- Be smart and presentable whilst on duty, compliant with company dress code.
- Safeguard lost property and follow the lost property procedure.
- Carry out any other duties which may reasonably be requested by the inspectorate or members of the management team.
- Keep up to date with road closures, diversions or special events which may affect bus services. This is done by reading notices and listening to the on-bus radio.

Qualifications:
**Person Specification**

**PCV Driver**

**Requirement**

**Essential/**

**Desirable**

**(E or D)**

**How Assessed**

**(s) - used for short listing**
- **
Education/Qualifications/Knowledge**

High school educated

PCV Driving Licence

Has received 7 hours of DCPC training each year

Knowledge of geographical operating area

Understanding of what good customer service is

Bus industry knowledge and an appreciation of bus regulations.

EEEDEEAssessmentAssessment/In