Operations & Dse (Display Screen Equipment)

5 months ago


Neath, United Kingdom Insight Health Screening Ltd Full time

Insight Workplace Health are a leading provider of occupational health services, based in Wales. Insight has grown rapidly in recent years and has an exciting growth trajectory ahead.

This full-time role is based in Llandarcy, near Swansea. The Operations & DSE function currently employs 9 people. This is a new and exciting role for the company.

As Operations & DSE Sales Administrator you will be responsible for primarily, co-ordinating the activities of the clinicians, enabling clients to purchase specific Display Screen Equipment and facilitating the delivery of any equipment.

You enjoy working within a small, versatile organisation and are comfortable in speaking to clients and the public. You will be eager to contribute to and take responsibility for broader operational projects and be focused on delivering key KPIs.

You are great at working effectively with others and using your communication skills across sites, departments and externally to provide and receive information.

You will succeed in the businesses as a self-starter who can work effectively with or without supervision, meticulously with an ability to navigate and prioritise customer service issues and diary booking conflicts where they arise.

Handling sensitive company and employee data confidentially, discreetly, and securely is essential.

**Responsibilities**:

- Maintain and update company databases and activity calendars
- Maintain detailed service user and medical records
- Ensure confidentiality of sensitive information
- Strive to meet and exceed customer & internal activity key performance indicators.
- Delivery management bookings - arranging equipment delivery to clients
- Assisting in Sales Order Bookings
- Any other duties as required to assist the Company’s administration

**Skills and Experience**:

- Three years in a Customer Service focused environment
- Management of Commercial Telephone Systems
- Intermediate level MS Outlook
- Beginner level MS Word
- Beginner level MS Excel user
- Cloud-based bookings systems experience a plus.

**Salary**: From £23,000.00 per year

**Benefits**:

- Private medical insurance

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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