Care Co-ordinator

6 days ago

Deal, United Kingdom Lauriem Complete Care Ltd Full time

Based in Deal, Kent, Lauriem Complete Care Ltd are a well established and expanding provider of domiciliary health and social care services. We serve as both a local authority contracted & private provider throughout the South East region.

We are currently looking for an Office Care Coordinator to join our team in Deal, Kent
This is a full-time position of 37.5 hours per week working on a 2 weekly rota. This will include alternate Saturdays working from home, managing our Emergency out of hours service.

Flexibility will be needed to occasionally cover out of hours and care calls.

Responsibilities of Office Care Coordinator Role:

- Line Management responsibilities for supervisors and support workers.
- Maintain accurate community support workers and client records, both computerised and manual and complete paperwork as appropriate in line with procedures.
- To take responsibility for the provision of care in your allocated locality. This will be achieved by permanently matching support workers to clients.
- Monitor support workers by using a positive approach, carrying out supervisions, appraisals and quality assurance reviews.
- Liaise with other professionals involved in the service users care, to provide appropriate information necessary for them to fulfill and discharge their own responsibilities.

Role Requirements:

- QCF Level 2 or 3 in Health & Social Care (Adults) preferred.
- Experience in coordinating preferred.
- Experience in care work essential.
- I.T experience essential.
- Be knowledgeable regarding safeguarding vulnerable adults, health and safety, equality and diversity and company policies and procedure.
- Experience of supervising a team preferred.
- Experience of providing high quality customer service within a pressurised environment.
- Strong organisational skills with the ability to prioritise work.
- Excellent communication skills.
- Attention to detail and ability to probe and follow up on issues.
- Knowledge of CQC regulations & data protection act.
- Good knowledge and ability to use computers and answering phones in a professional manner
- Part of this role will be to cover care visits and on-call in an emergency. Therefore, a valid driving license and access to own vehicle is essential.
- Other office administrative tasks - this list is not exhaustive.

**Benefits**:

- 28 days holiday including bank holidays pro rata
- Work Based Pensions Scheme
- Career development & progression encouraged
- Refer a friend bonus scheme
- Eligibility for Blue Light Card discounts
- Employee Assistance Programme

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**Benefits**:

- On-site parking
- Referral programme
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Signing bonus

**Experience**:

- IT: 1 year (required)
- Home care: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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