Print Administrator

Juice Cheltenham is delighted to be supporting a leading employer in the Energy industry based in Stroud, on their search for a Print Administrator on a 6 month FTC
You’ll be working within our Billing department as part of the Billing Print & Dispatch team, with the main objective of ensuring all documents are printed on time and unbilled accounts are recognised and managed. The print administrator will be responsiblefor the planning of the production of timely and accurate bills, print and mail fulfilment.
Duties include:

- Print, pack and post mass and ad hoc documents from all areas of the business
- Ensure correct bill format is produced based on customer requirements (Large Print, Braille. Talking Bills)
- Quality check packing to ensure efficient dispatch of documents
- Process and track Returned Mail in a timely manner
- Help to accurately bill all customers, specifically focusing on unbilled losses and implausible reads
- Experience in delivering great customer service to a high standard.
- Follow straight forward processes and procedures within appropriate deadlines.
- Are organised and can manage your own workload.
- Great attention to detail with a good level of numeracy, accuracy and problem-solving ability
- Good computer literacy, with the ability to learn and use multiple systems
- Good verbal and written skills