Receptionist

3 weeks ago


Birmingham, United Kingdom Midlands Medical Partnership Full time

Job description

**1. Job Role/Purpose**:

- To provide clerical and reception support to the organisation to ensure the delivery of an effective and efficient service at all times to staff, patients and relatives.
- To deal with enquiries from medical staff, patients and the general public.
- To records patient information and make appointments
- To be conversant with organisational policies and procedures to ensure an efficient and effective delivery of service provision
- To adhere to MMPs Health and Safety Policy

**2. Key Duties & Responsibilities**:

- Opening the premises, deactivating alarm systems, checking the heating and ventilation
- Restoring the telephone system, opening the post and distributing medical records or other documentation to the clinicians’ rooms at the commencement of surgery
- The registration of patients to the list ensuring a comprehensive capture of all relevant data
- Receiving and directing patients on arrival. Monitoring of patients whilst waiting in the reception area. Escorting patients and visitors around the building as requested
- Booking appointments for the doctors, nurses, and other healthcare staff
- Preparation of repeat prescriptions, sickness notifications, and other documentation for the partners’ signature prior to collection by the patient; answering general queries, explaining practice procedures and receiving requests for medication
- Filing and extracting medical records and any documents relating to medical records, to include the scanning of letters and automated filing of pathology reports and typing duties as required by the manager or clinicians
- Receiving and recording requests for home visits; preparation of visiting lists; recording patient contact details following visits
- Ensuring adequate supplies of stationery/equipment is available in the consulting and reception areas. This may include moving stationery to and from the storeroom as required
- Ventilation and tidying consulting rooms and waiting area following surgeries; ensuring the reception area is kept tidy for incoming colleagues; ensuring there is a handover of information to incoming colleagues
- Receiving and recording messages for district nursing and other healthcare staff
- The recording and despatch of medical specimens with accurate detail on the relevant accompanying forms. The recording of statistical information as required in line with MMP Policies and Procedure’s
- Use of the practice computing system as necessary, to undertake recall procedures and any other related duties as defined by the Site Lead Officer.
- Responding as a first contact in an emergency situation in line with training given
- Performing the evening checklist procedure prior to departing the building; liaising with the practice cleaners as required
- Securing the premises, exterior gates, shutters and windows - setting alarms as required
- To work collaboratively with other users of the centre; to work in a flexible and positive manner with colleagues, to assist in the promotion of a professional, competent and caring delivery of healthcare to the users of the service.
- To work safely at all times in accordance with Legislative requirements and MMP Policy and Procedures

**3. Other Responsibilities**:
**Health and Safety**
- To comply with the Health and Safety at Work etc. Act 1974.
- To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.
- To ensure you are fully trained and conversant with fire regulations and health and safety and understand what to do in an emergency.

**Equality and Diversity**
- To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

**Risk Management and Clinical Governance**
- To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

**Confidentiality**
- To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the Data Protection Act 1998 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution.

**Safeguarding**
- Whilst in post, Staff are expected to acquire and update their knowledge on safeguarding as per the Intercollegiate document requirements and MMP policies.

**General**
- To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
- To work at Dudley Park
- Covering core working hours for MMP which may extend in line with future NHS policies.
- In light of national policy and due the needs of the business it may be necessary for the Partnership to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may affect when you are


  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist Receptionist Birmingham Rubery | Front of House | Permanent | part time Salary of £20, 883.20 pro rata 16 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist Receptionist Birmingham Rubery | Reception | Permanent | Part Time Salary £20883.20 pro rata 16 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Kenect Recruitment Full time

    **Receptionist** **Kenect Recruitment **are looking for a Receptionist to work for our client in **Birmingham!** **Duties**: You must be proficient in all aspects of MS Office and have a good telephone manner. **Shift Pattern: Monday - Friday| 9:30am till 6:00pm.** **Salary**: £10ph **Responsibilities**: - **Admin Duties.**: - **Good Speech and...

  • Receptionist

    2 weeks ago


    Birmingham, Birmingham, United Kingdom Pertemps Full time

    Are you a friendly and organized individual looking for a new role within a school environment? My client based in Lickey are currently looking for a receptionist to join their team. As the first point of contact for parents and visitors, you'll play a crucial role in creating a positive impression. If you enjoy providing excellent customer service and...

  • Receptionist

    3 weeks ago


    Birmingham, United Kingdom Pertemps Bond Full time

    Are you a friendly and organized individual looking for a new role within a school environment? My client based in Lickey are currently looking for a receptionist to join their team. As the first point of contact for parents and visitors, you’ll play a crucial role in creating a positive impression. If you enjoy providing excellent customer service and...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Country Court Full time

    **Receptionist - Required at Heartlands Nursing Home, Birmingham B26, Part of the Country Court Family** **Hours: 37.5 Hours per week (Hours 0900-1700, Monday to Friday)** Heartlands Nursing Home is one of the leading care homes in Birmingham & we specialise in providing individualised residential, dementia & nursing care that supports residents with their...


  • Birmingham, Birmingham, United Kingdom City of Birmingham Symphony Orchestra Full time

    The CBSO is seeking an Afternoon Receptionist to work as part of our Centre Team. The main duties of the Afternoon Receptionist include welcoming players, staff and visitors, managing the switchboard , and franking the outgoing mail.

  • Dental Receptionist

    4 weeks ago


    Birmingham, United Kingdom Birchfield dental practice Full time

    Excellent opportunity for an enthusiastic Dental receptionist to join a friendly NHS practice. You will be organised, reliable, providing high quality care to their patients. In return you will be offered a competitive salary. As a receptionist you will be supporting the practice with the day to day running you will be assisting customers both face to face...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Protocol Full time

    Protocol are delighted to be recruiting for a Receptionist on behalf of an Educational establishment within the Birmingham area. 36 hours per week, Monday - Friday **Salary**:£11.00 - £12.00ph** Ideally you will have an Enhanced DBS on the update service. **The person & qualifications** - Extensive experience within Administration and Receptionist...

  • Medical Receptionist

    4 weeks ago


    Birmingham, United Kingdom Alvechurch Medical Centre Full time

    **Job Type**: Part-time Part-time hours: 16.5 per week **Salary**: £10.42 per hour Ability to commute/relocate: - Birmingham: reliably commute or plan to relocate before starting work (preferred) **Experience**: - Medical Receptionist: 1 year (required) Work Location: In person Reference ID: Medical Receptionist

  • Legal Receptionist

    4 weeks ago


    Birmingham, United Kingdom Kirkland Associates Ltd Full time

    Our client is a multi-site firm in Birmingham. They are looking for a Legal Receptionist to provide support to the office **Salary**: £19-23k **The Role**: You will provide secretarial and administrative support across the office with duties including meeting and greeting clients, managing diairies, liaising with clients and third parties, and drafting...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom MacDermid Enthone Industrial Solutions Full time

    **Business Overview**: **MACDERMID ENTHONE INDUSTRIAL SOLUTIONS** MacDermid Enthone Industrial Solutions is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. We strive to embody the five...


  • Birmingham, United Kingdom Greet Medical Practice Full time

    Medical secretary/Receptionist 20 hours per week / flexible GP practice 6,000 patients **Looking for somebody with experience with** - IT - knowledge of EMIS Web - Docman - choose & Book. - experince with seraches - GP Team Net. - Iplato Refresh training can be given in practice for the above. **Job Types**: Part-time, Temp to perm Contract length: 12...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Aspire Supported Living CIC Full time

    Receptionist Hours of Work: 8.30am till 16.30pm Monday to Friday Hourly rate: £10.42 per hour Location: Handsworth Aspire Supported Living are a Community Interest Company dedicated to making a difference to the lives of disadvantaged citizens in Birmingham, the surrounding areas and right across the UK. We work with and assist a broad range of...


  • Birmingham, United Kingdom TMPW (HP) for Birmingham City Council Full time

    **Service Receptionist** **GR2 £20,812 -£22,777 pro rata** **Part time 18.25 hrs per week** **Library of Birmingham, Centenary Square** **Fixed Term Contract** Working 18.25 hours per week Monday to Friday in the Services Reception at the rear of the Library of Birmingham Cambridge Street entrance. The working hours are 10.30 to 14.10 hours daily Monday...


  • Birmingham, United Kingdom Alvechurch Medical Centre Full time

    **Job Type**: Part-time **Salary**: £10.42 per hour Expected hours: 11 per week **Experience**: - Medical Receptionist: 1 year (required) Work Location: In person Reference ID: Temporary Medical Receptionist


  • Birmingham, United Kingdom Greet Medical Practice Full time

    Medical secretary/Receptionist 20 hours per week / flexible GP practice 6,000 patients **Looking for somebody with experience with** - IT - knowledge of EMIS Web - Docman - choose & Book. - experince with seraches - GP Team Net. - Iplato Refresh training can be given in practice for the above. **Job Types**: Part-time, Temp to perm Contract length: 12...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Arran Medical Centre Full time

    We are looking to recruit a Part-Time Medical Receptionist to join our supportive, enthusiastic and friendly team. The successful applicant will need excellent communication and IT skills. Contracted hours are 12 hours per week over 3 days on a rota basis. **Job Type**: Part-time Contract length: 12 months **Salary**: £10.42 per hour **Benefits**: -...

  • Receptionist

    4 weeks ago


    Birmingham, United Kingdom Arran Medical Centre Full time

    We are looking to recruit a Part-Time Medical Receptionist to join our supportive, enthusiastic and friendly team. The successful applicant will need excellent communication and IT skills. Contracted hours are 12 hours per week over 3 days on a rota basis. **Job Type**: Part-time Contract length: 12 months **Salary**: £8.00 per hour **Benefits**: -...

  • School Receptionist

    4 weeks ago


    Birmingham, United Kingdom YSA Education Full time

    YSA Education are currently looking for School Receptionists to work at schools in Birmingham. As the School Receptionist / Administrator, you will play a vital role in creating a warm and welcoming atmosphere for children, parents, and staff. Your friendly manner and excellent communication skills will be essential in building positive relationships with...