Medical Receptionist

2 months ago


Belfast, United Kingdom Hillhead Family Practice Full time

The post holder will be responsible for providing an efficient reception service within the Practice

Work time: Mon-Fri 08:00-18:00 as part of surgery rota.

**MAIN DUTIES**

1. Responsible for opening the premises punctually and locking and securing the premises at night.

2. Ensuring that upon opening/closing the surgery that the telephone system has been transferred to/from the out of hour’s service.

3. Responsibility for greeting and dealing with patients courteously, both in person and on the telephone.

4. Operating and maintaining practice computerised appointment system.

5. Responsibility for recording and preparing requests for prescriptions.

6. Operation of telephone and dealing with telephone enquires which includes recording messages ensuring relevant GP or member of staff receives these.

7. Ordering ambulances and making appointments as requested by the doctor.

8. Opening mail and distributing to appropriate doctors and staff. Ensuring outgoing mail is posted daily.

9. Operating, updating and maintaining the practice electronic filing system which includes filing and extracting patient information, changing names and addresses and scanning practice mail.

10. Making appointments for patients for review. Assist with the recall organisation, sending recall letters and contacting patients by telephone as required.

11. Provision of cover for other staff as required (including holidays and sickness).

12. Participate in the training and induction of new staff.

13. Amalgamating patient files on receipt from BSO.

14. Liaising with BSO, Trusts, doctors, nurses, and community and practice staff to ensure the smooth flow of communication.

15. Ensuring sufficient prescriptions in each consultation room.

16. Undertake in-service training as required and attend/participate in monthly Team meetings.

**Job Types**: Part-time, Permanent

**Salary**: £12.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Overtime

**Education**:

- GCSE or equivalent (required)

Work Location: In person

Application deadline: 02/02/2024
Reference ID: 02/24


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