Clerical Officer

2 months ago

Worcestershire, United Kingdom Penderels Trust Full time

**Location**:Home based, but needs to be local to, DY11 9GW

**Salary**:The full-time equivalent is £20,048 per annum, increasing to £20,240 after probation, the pro rata salary is £10,836 per annum increasing to £10,940 after probation.

**Please note there will a further salary increase applied in October.**

**Hours**:20 hours per week

**Days / Times**: Working days & times open to discussion.

**Closing date**:Thursday 27th July 2023

**Interview date**: Interviews will be taking place via video conferencing software. Further details will be discussed with applicants who are shortlisted for our screening telephone call process.

**The Role** - Your main duties will include:

- Providing a professional customer service experience to all callers on behalf of the Appointeeships service
- Providing clerical support to all staff including production of letters and other paperwork, producing invoices and minuting meetings
- Managing the CRM database, including the uploading of new referrals and other relevant documentation on behalf of the team
- Producing accurate statistics and reports
- Receiving and recording all incoming/outgoing mail and faxes
- Monitoring and replenishing office stationery stocks

**Skills, Experience and Qualifications**

We are looking for someone with the following attributes:

- Good working knowledge of Microsoft Office packages (including Word, Excel, and Outlook)
- Ability to input and maintain accurate data records.
- Ability to manage workload effectively.
- Ability to work as part of a team and on own initiative.
- Ability to work flexibly and to deadlines.
- Ability to produce business correspondence to a high standard.
- Experience in a customer service environment
- Experience of minute taking
- Minimum GCSE Grade 'C' or equivalent in English and Maths

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £10,836.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 27/07/2023
Reference ID: WCO

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