Head of Car Club Relations
2 days ago
Overview:
As Head of Car Club Relations your role will be to manage relationships with multiple clubs within predominantly the classic car community. This will also stretch to various other niche areas.
You’ll work closely with the Senior Operations Manager and the senior management team to maintain and develop new and existing relationships. You will be expected to work closely with the clubs and the internal teams, developing new ideas to suit the needs of the clubs and to ultimately generate leads from the clubs. Role will include managing a team to assist with the above and to meet the set targets within the company business plan. You will in addition be required to manage the marketing budget that is allocated for this area. Expectation is that you will be flexible with working hours and to attend car shows throughout the year of which you will be partly responsible for organising.
**Responsibilities**:
- Maintain club relationships through various mediums. Face to face meetings, telephony, digitally.
- To actively seek out partnerships with new clubs within various mediums. Clubs, forums, face book groups, etc
- Manage and develop existing accounts
- Generate leads to the call centre and website aligning to agreed targets and business plans
- Work with internal marketing team and publishers to oversee agreed initiatives
- Provide insight on classic related topics for both internal marketing and publisher requirements
- Provide market insight through relations with clubs and publishers
- Attend and organise car shows with assistance from internal events teams
- To provide feedback from clubs and publishers to internal teams that will assist with development of existing and new schemes
- Manage a team to assist in the achievement of core goals
- Manage a successful communication flow between all parties to exceed customer satisfaction
- Build and update strategic plans for growth
- Act as an ambassador for the company at all times
Qualifications:
**Essential** **Qualifications**:
- Experience within B2B account management
- A proven track record of client acquisition and growth
- Ability to work to deadlines
- Strong drive and ambition is a must for this role
- Strong interpersonal and influencing skills
- Ability to network at all levels within an organisation
- Demonstrate professionalism and honesty at all times
- Knowledge of cars, specifically classic vehicles
**Preferable but not essential**:
- Experience within the insurance industry and knowledge of FCA rules
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