Ct Administrator Band 3
7 months ago
**JOB DESCRIPTION POST**: Radiology Administrator / Audio Typist BANDING: Band 3 ACCOUNTABLE TO: Office Manager RESPONSIBLE FOR: The post holder will be required to participate in the departmental and CT/MRI/Ultrasound suite rota. To provide a comprehensive range of clerical services in line with the smooth and efficient running of the department JOB SUMMARY 1. To act as Administrator in the Radiology department. 2.
Establish and maintain communication with individuals regarding timing of appointments and typing of reports, overcoming any problems in communication. 3. To ensure efficient administration of CT/MRI and ultrasound appointments and related workload. Ensure all patient demographics are entered onto the system and appointment details are entered on to the Computerised Radiology Information System (CRIS), liaising with consultant radiologists and radiographers.
4. Liaising with staff, consultants and patients at Liverpool Heart and Chest, Royal Liverpool/Broadgreen and other Trusts in respect of their appointments booked on this site. 5. To undertake typing of complex medical reports to a high standard.
Prioritise typing workloads ensuring urgent reports are dealt with in a timely and correct manner. 6. Assist in providing a high-quality administration service for the Targeted Lung Health Check Programme. 7.
Participate in the departmental rota including, reception, appointments and typing duties. 8. Participate in office audits as and when required. PRINCIPAL ACCOUNTABILITIES Administrative Ø To participate in the monthly rota.
Ø To be accountable for all aspects of own work, with the ability to prioritise your workload. Ø To undertake the booking of appointments in a timely manner Ø To inform the Office Manager when difficulties arise with the booking of appointments i.e., patient cancellations, potential breaches. Ø To ensure all reports are typed in order of urgency and ALERTS are flagged and actioned accordingly. Ø To take delegated responsibility from senior colleagues for contacting patients as required.
Ø To be flexible in your approach to your workload. Ø To ensure that patients/callers needs are met with regard to booking systems, and/or general enquiries. Ø To sensitively explain to patients when their appointments have been cancelled or postponed and ensure a new appointment is negotiated, as required. Ø To deal sympathetically with distressed patients and families.
MANAGERIAL/LEADERSHIP Ø To support senior members of team and organisation with service planning when required Ø To notify the Office Manager - Radiology if there are any issues with capacity for future appointments ORGANISATIONAL Ø To be responsible for own time management to meet service and patient priorities. Ø To be aware of and comply with all LHCH policies and procedures. Ø To ensure that any change of patient details are made on PAS promptly at the point of referral or appointment confirmation. PROFESSIONAL Ø To be responsible for maintaining own competency to practice through maintaining skills, by actively participating in IMPACT and participate in the Trust appraisal scheme.
GENERAL STATEMENTS CONFIDENTIALITY All employees must adhere to policies and procedures relating to Information Governance, Confidentiality and Information Security. RISK MANAGEMENT The Trust is committed to approaching the control of risks in a strategic and organised manner. The post holder must be aware of their individual responsibilities as detailed in the Trusts Risk Management, Health & Safety and Incident policies, and those under the Health and Safety at Work Act. This includes the reporting of any untoward incident, accident, potential or actual hazard identified.
SAFEGUARDING All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in promoting the welfare of children, young people and vulnerable adults. Staff working directly with children, young people and vulnerable adults will have a responsibility to ensure safeguarding and promoting their welfare forms an integral part of their duties. Staff who come into contact with children, vulnerable adults, parents and carers in the course of their work and/or have access to records will have responsibilities to safeguard and promote the welfare of children, young people and vulnerable adults. Staff who come into contact in the course of their duties, with parents, carers or other significant adults or children, young people and vulnerable adults should always be mindful of safeguarding and promotion of the welfare of these individuals.
HEALTH AND WELLBEING The Trust is a Health Promoting Hospital. The Trust expects that when you are presented with opportunities to improve the lifestyle of our patients you seek help from appropriately trained clinical staff to ensure patients are supported and assisted in making the necessary lifestyle changes. This is in accordance wit
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