Graduate Policy Officer

3 weeks ago


Manchester, United Kingdom Great Places Housing Group Full time

Job Advert

Reporting to the Policy Manager, the role of Graduate Policy Officer is a varied and interesting position with a range of responsibilities. In order to ensure we are fair and accountable, the Graduate Policy Officer will help to provide assurance that policy meets our standards for good governance. They will provide advice and guidance to leaders in the business on regulation changes, to ensure we are compliant and proactive.

We respect our customers and listen to their needs in order to provide excellent services. With this in mind, the Graduate Policy Officer will support working sessions with a variety of colleagues across the customer service directorate to ensure policy meets the needs of our diverse customer group. They will work collaboratively with others in the Customer Experience Team and services across Great Places to monitor, develop and embed new policy and help shape service delivery.

**What you’ll be doing, over time and with training and the supervision of experienced colleagues**
- Ensuring the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places
- Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
- Developing an in-depth knowledge of the policy framework and ensure the customer is at the heart of policy at Great Places
- Maintaining accurate records for policy assurance
- Supporting policy reviews and help to embed new policy for colleagues and customers
- Working with our communication partner to communicate policy change
- Using data and evidence to support decision making, including information provided by the Customer Feedback Team and Housing Ombudsman
- Communicating with various teams across the business to support the policy process
- Horizon scanning for sector change and new national, or regional policy changes
- Treating customers and colleagues with respect and empathy

**What you’ll need**
- GCSE maths and English or equivalent at grade C/4 or above
- Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service
- Be able to demonstrate good knowledge of current issues facing the housing sector
- Excellent written and verbal communication skills
- A willingness to build good rapport with teams across the business to resolve issues
- Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
- Keen eye for detail and good organisational skills
- Demonstrate professional curiosity
- Eagerness undertake training and development
- Positive and constructive approach to work and colleagues
- Commitment to completing all parts of the training programme
- Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy


  • Graduate Sales

    1 month ago


    Manchester, United Kingdom Graduate Links Full time

    Business Development Graduate - Manchester/Heathrow A great opportunity for science graduates to begin a career in consulting sales with a global company. Full training will be given which will give you a understanding of the companies products and what to expect when you get on the road! My client is a world leader in Sensors, Safety, Vision,...


  • Manchester, United Kingdom Graduate Links Full time €24,000

    Do you want a career in Sales that will allow you to earn in excess £100k after 4 years in the business? Based in Manchester, our market-leading international business based within the IT industry are searching for Graduate Account Executive candidates to join our growing team! This is an amazing opportunity to grow a career in an exciting fast paced and...


  • Manchester, United Kingdom Graduate Links Full time

    Business Development Graduate - Manchester - start dates in July and September 2023 Our clientis a world leader in Sensors, Safety, Vision, Measurement and Microscopes. They have been listed on Forbes “The World’s Most Innovative Companies” Top 100 for 8 consecutive years since its inception in 2011 and we have over 300,000 clients worldwide,...


  • Manchester, United Kingdom Graduate Links Full time

    Business Development Graduate - Manchester/Heathrow A great opportunity for science graduates to begin a career in consulting sales with a global company. Full training will be given which will give you a understanding of the companies products and what to expect when you get on the road! My client is a world leader in Sensors, Safety, Vision, Measurement...


  • Manchester, United Kingdom Celsius Graduate Recruitment Full time

    Graduate Sales Development Representative – Legal AI Software Solutions £25k basic salary + generous uncapped commission giving minimum first year £35K Plus - Perks with Panache! * 26 days holiday * 10 wellbeing days * £400 annual wellbeing fund * Quarterly lunches * Monthly competitions with incentive prizes * Massages * Free breakfast ...


  • Manchester, United Kingdom Celsius Graduate Recruitment Full time

    Graduate Sales Development Representative – Legal AI Software Solutions£25k basic salary + generous uncapped commission giving minimum first year £35KPlus - Perks with Panache! * 26 days holiday * 10 wellbeing days * £400 annual wellbeing fund * Quarterly lunches * Monthly competitions with incentive prizes * Massages * Free breakfast *...


  • Manchester, United Kingdom Celsius Graduate Recruitment Full time

    Graduate Sales Development Representative – Legal AI Software Solutions£25k basic salary + generous uncapped commission giving minimum first year £35KPlus - Perks with Panache! * 26 days holiday * 10 wellbeing days * £400 annual wellbeing fund * Quarterly lunches * Monthly competitions with incentive prizes * Massages * Free breakfast *...


  • Manchester, United Kingdom Celsius Graduate Recruitment Full time

    Graduate Sales Development Representative - Legal AI Software Solutions £25k basic salary + generous uncapped commission giving minimum first year £35K Plus - Perks with Panache! * 26 days holiday * 10 wellbeing days * £400 annual wellbeing fund * Quarterly lunches * Monthly competitions with incentive prizes * Massages * Free breakfast *...


  • Manchester, United Kingdom Graduate Links Full time

    Graduate Business Development Executive - £45kOTE Manchester City Centre Sector: R&D Tax Credits ASAP My client heavily invests in the training of new staff which is personalised for every individual. role plays, classroom learning, workshops etc. which are all run by the directors/sales managers – you'll be learning from the experts. You'll be...


  • Salford, Greater Manchester, United Kingdom Graduate Links Full time €23,000

    Graduate Business Development Executive - Outbound B2B Sales Altus Group is excited to announce a new opportunity for Graduate Business Development Executives to join our BUSY outbound B2B sales team in Manchester. This opportunity is for money-motivated who believe they will have what it takes to thrive in a fast-paced, successful telesales department...


  • Manchester, United Kingdom Graduate Links Full time

    Business Development Graduate - Manchester - 30k plus benefits & Bonus - July start They have been listed on Forbes “The World’s Most Innovative Companies” Top 100 for 8 consecutive years since its inception in 2011 and we have over 300,000 clients worldwide, including the main blue chip manufacturers. We are searching for ambitious graduates who...


  • Greater Manchester, United Kingdom Celsius Graduate Recruitment Full time €25,000

    Graduate Sales Development Representative Legal AI Software Solutions £25k basic salary + generous uncapped commission giving minimum first year £35K Plus - Perks with Panache! 26 days holiday 10 wellbeing days £400 annual wellbeing fund Quarterly lunches Monthly competitions with incentive prizes Massages Free breakfast ...

  • Policy Officer

    1 month ago


    Manchester, United Kingdom Office Angels Full time

    **Policy Officer** **Manchester City Centre** **£29,000 - £33,000 per annum + excellent benefits** **This role will be a mixture of office and home based so all applicants must be able to travel easily to Manchester City Centre.** Office Angels are currently recruiting for a Policy Officer with our client based in Manchester City Centre. Duties will...

  • Commercial Graduate

    1 week ago


    Bolton, Greater Manchester, United Kingdom Graduate Links Full time

    At Warburtons, family is at the heart of our business. Five generations' worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 141 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and...


  • Manchester, United Kingdom CELSIUS GRADUATE RECRUITMENT LTD Full time

    Graduate Sales Development Representative - Legal AI Software Solutions £25k basic salary + generous uncapped commission giving minimum first year £35K Plus - Perks with Panache! 26 days holiday 10 wellbeing days £400 annual wellbeing fund Quarterly lunches Monthly competitions with incentive prizes Massages Free breakfast Treehouse in the office! ...


  • Manchester, United Kingdom Graduate Links Full time

    Graduate Business Development Executive - £45kOTE Salary: £23,000 + Uncapped Commission (£45,000 OTE) Location: Manchester City Centre Sector: R&D Tax Credits Start date: ASAP The Company: My client heavily invests in the training of new staff which is personalised for every individual. For example; role plays, classroom learning, workshops etc....


  • Salford, Greater Manchester, United Kingdom Graduate Links Full time €23,000

    Graduate Business Development Executive - Outbound B2B Sales Altus Group is excited to announce a new opportunity for Graduate Business Development Executives to join our BUSY outbound B2B sales team in Manchester. This opportunity is for money-motivated who believe they will have what it takes to thrive in a fast-paced, successful telesales department...


  • Manchester, United Kingdom Graduate Links Full time €30,000

    Business Development Graduate - Manchester - start dates in July and September 2023 Our clientis a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, they have experienced rapid growth and is now turning over more than $6 billion global sales per year. We also operate on over 50% profit due to our Direct Sales...


  • Manchester, United Kingdom Graduate Links Full time €30,000

    Business Development Graduate - Manchester - 30k plus benefits & Bonus - July start Our clientis a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, they have experienced rapid growth and is now turning over more than $6 billion global sales per year. We also operate on over 50% profit due to our Direct Sales...


  • Manchester, United Kingdom Walters People Full time

    Main Responsibilities of the Policy & Strategy Officer: - Provide professional support in the development and delivery of strategic plans and its associated policy positions - Provide strategic and policy advice internally, working closely with external partners and stakeholders to support their strategic thinking and policy planning - Build strong...