Administrator

McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role in our **Norton Place **development in** Baldock, Bedfordshire **to help to enrich the lives of our homeowners

**Salary: £11.40** per hour

**Hours: 15 hours per week, all year round Monday to Friday**

McCarthy Stone have a wealth of support and benefits for their staff. These include:

- Life assurance
- Company pension
- Annual bonus (linked to personal and estate objectives)
- Opportunities to stay in our guest suites across all our developments UK wide
- Discounts on apartment purchases for employees and immediate family
- Access to benefits platform offering discounted Gift Cards and eGifts providing discounts on a number of leading brands including restaurants and supermarkets
- Training and support with professional qualifications
- 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

**Administrator** **Responsibilities**:

- Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents’ families, and other visitors.
- Managing incoming calls and enquiries.
- Producing letters and other correspondence, where accuracy is key.
- Managing lunch bookings and ensuring these are passed to the Catering Manager.
- Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.
- Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.
- Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
- Providing administration support to the Estates Manager.

**Administrator Skills and Experience**:

- A caring, friendly, personality who wants to make a difference for our residents.
- Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.
- Ability to be considerate, patient, and professional, especially when in a busy office.
- Clear and confident communication skills and experience of using Microsoft Office.
- Hardworking diligent nature and a good timekeeper.

**Why join?**

McCarthy Stone has been officially recognised as a great place to work This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

**McCarthy Stone does not currently offer sponsorship.** We are only able to consider those that have the right to work in the UK without sponsorship.

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.

We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list