Passenger Service Agent

1 week ago


London Gatwick Airport, United Kingdom Optime Group Full time

Optime Group are excited to be recruiting for PRM Passenger Service Agents to work for one of our prestigious clients at Gatwick Airport. This job offers fantastic hours and overtime opportunities. This is a very enjoyable role with a great company and fantastic conditions and facilities.

**What’s on offer**:

- Rate of Pay: £9.50 per hour (plus Holiday and Pension)
- Shift pattern: 5 days on, 3 days off
- 40 hours per week
- Shift timings: Shift will fall between 04:00-23:00
- Lots of overtime opportunities
**What you’ll be doing**:

- To consistently deliver the highest level of customer service.
- Assisting passengers with reduced mobility at the airport.
- Helping customers with any queries.
- Driving company buggies to transport passengers from check in to the aircraft.
- Maintaining an excellent standard of care.
- Ensure compliance in both airline and airport policies.
- Ability to work as team.
- Excellent communication skills at all levels
- Have a calm, friendly and professional manner
- Full UK driving licence preferred
- Be passionate about customer service
- You must be able to provide 5-year checkable history to secure long-term employment within this business
For an opportunity to join one of the largest operations in Gatwick Airport, please submit your CV to apply.

**Job Types**: Full-time, Temp to perm
Contract length: 12 weeks

**Salary**: £9.50 per hour

Schedule:

- 8 hour shift
**Experience**:

- Airport: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:

- Driving Licence (preferred)



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