Shift Station Supervisor

2 weeks ago

London, United Kingdom Network Rail Full time

Shift Station Supervisor - 12 month FTC

**Location**:
London, GB

**Department Name**:
OC Property Operations/National Stats/Lpool St (752559) G5

**About Network Rail**:
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. **Watch our video to find out more**

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

**Brief Description**:
Please note this is a 12 month fixed term contract oppourtunity.

**About the role (External)**:
**Every day will be different, but key responsibilities will include**:
1. Supervise the team including any agency staff on a shift basis to create a safe environment and deliver excellent customer service.

2. Undertake and direct station staff work activities in line with the requirements of relevant safety procedures, confirming that checks are accurately recorded and that non-compliances are dealt with accordingly in order to continuously improve standards.

3. Work with all station users to create a safe and secure environment, taking appropriate steps to prevent accidents, and reporting and investigating accidents / incidents.

4. Respond and act, in line with agreed procedures and protocols, to emergencies and incidents, interfacing with the internal and external stakeholder as required

5. Provide customer service as appropriate, and assist Shift Station Managers in raising standards of customer service delivery by monitoring operations and feeding back to individuals.

6. Conduct shift briefings, allocate shift responsibilities across the team, check that equipment issued to the team on a shift basis is used correctly, and arrange cover of roles for short notice

7. Liaise with the British Transport Police and other Police Forces to implement plans to prevent and curtail criminal activity on the station.

8. Undertake regular checks of the station, taking a proactive role in dealing with hazards or unsafe conditions, checking that all occurrences are appropriately logged. Undertake allocated duties as prescribed within the emergency plans and check that the team follow these through diligently.

**We are looking for someone who meets the below criteria**:

- Excellent written and oral communication and interpersonal skills
- Previous experience of dealing with different types of situations assertively
- Strong customer service skills
- Good education including GCSE or equivalent in Maths and English
- Previous experience of managing challenging/ confrontational situations
- Previous experience of working in a pressured environment
- Understanding of Health, Safety and Environmental regulations
- Ability to achieve the Station Incident Officer Training once appointed

**It’s not essential, but we would love it if you have**:

- Previous experience of supervising a team
- IOSH /NEBOSH qualification
- Conversational additional language to English

We follow a structured pay framework**:Band 5: Salary £26,000.**

**Closing Date: August 8th 2023.**

Network Rail can offer you a **rewarding career** with competitive pay and excellent benefits including:

- £3270 inner London allowance
- 75% off the cost of a season ticket for travel to work
- 75% off leisure travel for yourself and family members
- Flexible working arrangements
- 28 days annual leave, plus bank holidays
- A choice of contributory pension schemes

Please note this is a 12 month fixed term contract oppourtunity.

  • Shift Station Supervisor

    4 weeks ago

    London, United Kingdom Network Rail Full time

    Shift Station Supervisor (12 Months Fixed-Term Opportunity) **Location**: London, GB **Department Name**: Eastern Region **About Network Rail**: Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where...

  • Shift Station Supervisor

    4 weeks ago

    London, United Kingdom Network Rail Full time

    Shift Station Supervisor - London Paddington Managed Station - x2 **Location**: London, GB **Department Name**: Wales & Western Region.RWES..MS. **About Network Rail**: Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're...

  • Shift Station Manager

    7 days ago

    London, United Kingdom Network Rail Full time

    Brief Description The Shift Station Manager manages the day to day performance of the Station team within set resources and budgets, in accordance with the company processes and objectives. They professionally deliver excellent and consistent customer service - providing an operationally safe, secure and quality station environment for all station...

  • Transfer Station Supervisor

    4 weeks ago

    London, United Kingdom Cory Group Full time

    Cory operates the Transfer Station at Northumberland Wharf in addition to its existing Transfer Stations operated on behalf of the Western Riverside Waste Authority in the borough of Wandsworth, the City of London at Walbrook Wharf in London, and Barking. We are currently recruiting for a Supervisor at Northumberland Wharf. The role holder will provide a...

  • Barista/all Rounder

    4 weeks ago

    London, United Kingdom Coffee Station Full time

    We are an independent Coffee Shop serving at railway station, with over 20 different locations across London and Essex. We serve high quality coffee, hot beverage and snacks. We are currently looking for a part time Barista/Cashier to work at our Walthamstow branch. Full training will be provided. Shift work around the hours of Mon - Sat 5am - 3pm Full...

  • Site Person In Charge

    3 weeks ago

    London, United Kingdom Unity Recruitment Full time

    Our client, a large rail Telecoms business looking for Working Supervisors who are interested in working night shifts on the rail.*Candidates must have a technical background from electrical or telecoms. We would accept individuals outside of rail but they must have worked for large companies on industrial and commercial projects of similar scope and size....

  • Pump Supervisor

    2 weeks ago

    London, United Kingdom Matchtech Full time

    Introduction In this role, you will be responsible for electrical works on a Tunnels and Pump Stations contract. Your day-to-day responsibilities will include undertaking planned preventative maintenance, reactive maintenance, and emergency responses on various electrical systems and associated apparatus located at network pump stations. The TfL Tunnels...

  • Adjunct Supervisor

    4 weeks ago

    London, United Kingdom Holtec International Full time

    Essential Job Functions Work with overnight Shift Supervisors to coordinate shift turnover Coordinate personnel to the appropriate jobs based on Supervisors recommendations. Coordinate work instruction for specific jobs based on Supervisors recommendations. Monitor Production Work Requests and documentation Distribute work instructions Monitor...

  • Pump Supervisor

    2 weeks ago

    North London, United Kingdom Matchtech Full time

    IntroductionIn this role, you will be responsible for electrical works on a Tunnels and Pump Stations contract. Your day-to-day responsibilities will include undertaking planned preventative maintenance, reactive maintenance, and emergency responses on various electrical systems and associated apparatus located at network pump stations. The TfL Tunnels and...

  • Pump Supervisor

    2 weeks ago

    North London, United Kingdom Matchtech Full time

    Introduction In this role, you will be responsible for electrical works on a Tunnels and Pump Stations contract. Your day-to-day responsibilities will include undertaking planned preventative maintenance, reactive maintenance, and emergency responses on various electrical systems and associated apparatus located at network pump stations. The TfL Tunnels and...

  • Engineering Supervisor

    2 weeks ago

    London, United Kingdom GH Engage Limited Full time

    Engineering Supervisor - Nights Only | Client Side | Canary Wharf | £61,000 | Parking Available Do you have Electrical/Mechanical qualifications - NVQ Level 3 or equivalent? Are you looking for a Night Shift? Monday to Thursday, 6pm to 5am (40hrs/week)? This is a nights only role, from Monday night to Thursday night, with a 40 hour work week. This is...

  • Site Person In Charge

    3 weeks ago

    London, United Kingdom Unity Recruitment Full time

    Our client, a large rail Telecoms business looking for Working Supervisors who are interested in working night shifts on the rail.*Candidates must have a technical background from electrical or telecoms. We would accept individuals outside of rail but they must have worked for large companies on industrial and commercial projects of similar scope and size....

  • Transfer Station Operative

    4 weeks ago

    London, United Kingdom Cory Group Full time

    Cory operates the Transfer Station at Cringle Dock in addition to its existing Transfer Stations operated on behalf of the Western Riverside Waste Authority in the borough of Wandsworth, City of London (Walbrook Wharf) and Tower Hamlets (Northumberland Wharf.) We are currently recruiting for an Operative to add to the team at Cringle Dock. The role holder...

  • Station Support Luggage Assistant

    4 weeks ago

    London, United Kingdom Manpower Full time

    Station Support Luggage Assistant Location: Kings Cross station, central London Mon-Fri, occassional weekends Station Support Luggage Assistant Here at LNER people are at the very heart of our business. From our drivers to our marketeers and of course our Station Support Assistants, every single person plays a role in creating exceptional experiences for...

  • Engineering Supervisor

    6 days ago

    London, United Kingdom PRS Full time

    Engineering Supervisor - Night Only A fantastic opportunity for you to work client side for a leading property management company in Canary Wharf, working as an Engineering Supervisor to manage a team of technicians. As the Engineering Supervisor, you will conduct yourself in a professional manner in support of our customer and work colleagues. As the...

  • Agents Shops

    4 weeks ago

    London, United Kingdom Flix Full time

    We're looking for motivated and driven **Station Agents** who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. **Your Tasks - Paint the world green** **Customer support**: - Be the face of our brand in the UK's busiest coach station - Represent FlixBus UK to our growing customer base and...

  • Agent Shop and Stations

    4 weeks ago

    London, United Kingdom Flix Full time

    We're looking for motivated and driven **Agent Shop and Stations (On-site)** who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. **Your Tasks - Paint the world green** **Customer support**: - Be the face of our brand in the UK's busiest coach station - Represent FlixBus UK to our growing...

  • E,c&i Technician

    4 weeks ago

    London, United Kingdom Alecto Recruitment Ltd Full time

    **E, C&I Technician - Power Station** **North London** **£45,000 - £55,000 + Benefits** Joining the E, C&I Team for the site and reporting into the E, C&I Supervisor, you will take the lead on providing technical support and resolving problems relating to control and instrumentation. This is a terrific opportunity for an experienced EC&I Engineer or...

  • Agents Shops

    4 weeks ago

    London, United Kingdom Flix SE Full time

    We're looking for motivated and driven Station Agents who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. Your Tasks - Paint the world green Customer support: - Be the face of our brand in the UK's busiest coach station - Represent FlixBus UK to our growing customer base and support us...

  • Agent Shop and Stations

    4 weeks ago

    London, United Kingdom Flix SE Full time

    We're looking for motivated and driven Agent Shop and Stations (On-site) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. Your Tasks - Paint the world green Customer support: - Be the face of our brand in the UK's busiest coach station - Represent FlixBus UK to our growing customer...