German - Sales and Customer Service
3 weeks ago
Location: Hybrid - Head Office in Canary Wharf, London
The training will be remote.
Salary/Rate: £11 OTE / 10.00 hour + benefits
Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior
Hours: 37.50 per week, between the hours of 8am - 8pm Monday - Friday, 8-4PM
Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week
with a weekday given in lieu.
The start date is 20/03/2023 though there may be a need for the induction to be completed on 17/03/2023.
The rate for this is £10.00 ph with an OTE of £11.00 (this will be reviewed in April 2023)
This is a temp to perm role
**Responsibilities**:
- Handle incoming calls for both sales and service calls
- Generate sales through understanding customer needs and creating desire
- Cancel, modify or confirm visits already sold
- Upsell additional products, services and extended stays
- Assist customers on live chat with enquiries about the product and website bookings.
- German speaker to fluent level
- Excellent interpersonal skills
- A natural ability to drive sales
- Good attention to detail
- Experience in a previous customer service or sales roles
CCNorthwest
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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