Senior Case Management Officer

2 weeks ago

Durham, United Kingdom Durham University Full time

**Senior Case Management Officer** **(**Job Number**:24000186**)**

Student Support & Wellbeing Directorate

Grade 7: - £37,099 - £44,263 per annum

Open-Ended/Permanent - Full Time

**Contracted Hours per Week**: 35

**Closing Date**: 10-Mar-2024, 6:59:00 PM

**Disclosure and Barring Service Requirement**: Not Applicable.

**The University**

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here

**The Role and Department**

**The Student Conduct Office**

The Student Conduct Office is part of the Student Support and Wellbeing Directorate within the Colleges and Student Experience Division. This office administers University-level complaints and institutional disciplinary processes resulting from non-academic and behavioural misconduct.

**Role Purpose**

There are three core areas involved in this role:
**Case Management**

To coordinate the processing and investigation of student cases in accordance with regulations, policies and codes of practice and particularly those as pertains to student discipline and misconduct. To provide expert advice and support to case management reviews of individual cases, to investigating officers and to staff involved in the support of students/staff. This will include the tracking, recording, and reporting of progress.

**Student Support**

To ensure appropriate support is available to any students and staff who disclose experiencing sexual violence and misconduct and/or domestic abuse whether they seek to report the incident to the University/Police or not.

**Policy Support and Ongoing Review**

To provide assistance to the Head of the Student Conduct Office in keeping the operation of regulations, policies and codes of practice under constant review in light of the outcome of individual cases and in response to external developments. To prepare reports on proposed changes to policy and routine monitoring for consideration by relevant University governance committees.
- The post will involve working with the Chairs of the Senate Discipline Committee, the Registrar and Secretary, the Faculty Pro-Vice-Chancellors, the Deputy Warden, the Academic Registrar, Director of Student Support and Wellbeing and other senior University officers.
Further information about the role and the responsibilities is at the bottom of this job description.
**Working at Durham**

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

- 30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year.
- The University closes between Christmas and New Year
- We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS).
- No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
- There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities.
- Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
- On site nursery is available and children’s clubs in the summer holidays.
- Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
- The opportunity to take part in staff volunteering activities to make a difference in the local community
- Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
- A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
- If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such

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