Receptionist

5 months ago

London, United Kingdom Friern Barnet Medical Centre Full time

As a member of Friern Barnet Medical Centre, the successful applicant will help deliver admin and reception services in order to support high standards of patient care.

They will be responsible for the general administrative and reception functions within the Practice. Working within set routines, policies and procedures to provide a comprehensive high-quality service to the practice, and able to deal efficiently and courteously with patient enquiries.

**About us**

The GP Practice is managed by the Practice Manager, Operations Manager, 2 Practice Partners and Clinical QI Lead. Additional team members include 10 GP’s (including the partners & QI lead), 2 FY2 Doctors, Practice Nurse, 2 Healthcare Assistants, 2 Care Coordinators, 2 Reception Managers, Senior administrator, 5 Receptionists. We also have a highly skilled ARRS team which include; First Contact Practioners’, Clinical Pharmacist, Social Prescribers and Mental Health Worker.

**Who we’re looking for**
- Previous administration/receptionist experience in a similar setting and ideally in a GP Practice.
- Experienced in providing information and advice to patients/relatives.
- The ability to exercise judgement when dealing with patient enquiries /problems.
- Excellent Computer Skills.
- Knowledge of EMIS web clinical system
- The ability to manage own workload and act independently.
- Excellent communication and interpersonal skills.
- High degree of accuracy with regard to patient correspondence and filing.
- The ability to assist with training and development of new members of the administration team.
- Sensitivity and empathy with people from different backgrounds.
- Good standard of literacy and numeracy.
- Ability to work without close supervision.
- The ability to work to a professional standard

**Responsibilities**:

- To answer the telephone promptly and deal with enquiries in a helpful and courteous manner, being aware of the need to maintain confidentiality at all times regarding patients and staff.
- Open/close the practice at the beginning and end of each day and follow the opening and closing procedures
- Booking, cancelling, amending patients appointments using EMIS web clinical software
- To maintain a good rapport/relationship between internal and external customers of the Practice at all times.
- To have an overview of the demands and workflow of the Practice during the working day.
- To book/cancel and amend patients appointments using the clinical system
- Ensure the waiting area/reception front desk is kept tidy and keep forms and patient information stocked up where possible.
- Arranging appointments for patients reviews as part of QOF management
- Register new patients living within our catchment area (Within 1 mile radius)
- Dealing with internal and external clinical post
- To reach practice targets by asking patients to complete the patient friends and family surveys
- Patient engagement - proactively inform patients of benefits for signing up to the online services where patients can book appointments, order repeat prescription and view their medical record.
- Effectively signpost patients to services appropriate to their needs
- Scanning and action the clinical correspondence as per GP instructions into the patients’ medical records

accurately document the receipt in patient’s records. Processing of referrals using e-RS (previously known as Choose & Book).

management in EMIS.
- Medical Records room management (filing and pulling patient medical records). Processing the deductions.
- To be flexible to cover shifts in the event of staff holidays and sickness at short notice.

Training will be offered where required.

**We can offer you**:

- 5 weeks annual leave
- Company Pension Scheme
- Online discounts via Bluelight
- A supportive team environment

**Additional Information**

**Disclosure and Barring Service (DBS) Check**

**Salary**: £10.00-£11.00 per hour

Expected hours: 30 - 37 per week

Work Location: In person

Reference ID: R22

  • Receptionist

    4 months ago

    London, United Kingdom Gordon Yates Full time

    Customer Service experience - Receptionist duties **Receptionist** - We are looking for a Receptionist with good administrative skills to work on a temp on going basis; Minimum Commitment needed 2 months. - Could suit a student over the summer. - £12.15 an hour**Who will you be working for?** An environmental consultancy right in the heart of the city;...

  • Receptionist

    4 months ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: If you are immediately available and seeking your next Receptionist job in a top Private Equity as their go-to person, you will be perfect for this corporate Receptionist opportunity. The firm is seeking a proactive driven and engaging Receptionist with 4+ years of experience in the investment sector to support this highly successful...

  • Receptionist

    4 months ago

    West London, United Kingdom Ribbons & Reeves Full time

    **School Receptionist | Ealing** Do you have experience with SIMs and love interacting with people of all ages? School Receptionist: - School Receptionist salary is £80-£110 per day (dependent on experience), paid on weekly PAYE. - Greet visitors in a professional manner and direct them appropriately. - Answering phone calls and dealing with...

  • Receptionist

    3 weeks ago

    London, United Kingdom Tyler Griffen Limited Full time

    Corporate Receptionist – Mayfair, LondonAmazing opportunity for a polished Receptionist to join a team of high aptitude, academic individuals within an investment group in the heart of Mayfair, providing a world-class welcome to their guests.Fully office based: Monday to Friday in the officeSalary: 35k-48k + benefitsLocation: Mayfair (Green Park closest...

  • Receptionist

    5 months ago

    London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Corporate Receptionist - Temp - £12.50 per hour - London** Oil company is seeking a Corporate Receptionist to provide a professional front of house service at their London offices. **This is an ongoing temporary role to start ASAP and will pay £12.50 per hour PAYE.** **Working hours: 8.30am to 4.45pm, Monday to Friday** The main...

  • Receptionist

    4 months ago

    London, United Kingdom Hunter Merrifield Full time

    When: Tuesday 5th September Wednesday 6th September Wednesday 13th - Monday 25th September Timings: 09.00 - 17.00 hours Pay: £15.00 Where: Central London Join the team as a receptionist! Are you a friendly and organised individual with a passion for providing exceptional customer service? Look no further - we’re searching for a dynamic Receptionist...

  • Receptionist

    2 months ago

    Central London, United Kingdom Oriel Partners Limited Full time

    Ad-hoc Temp Role in HackneyAre you a Receptionist looking for flexible work? We’re hiring a temporary Receptionist to cover 7 Fridays over the next few months at our co-working space in Hackney.As a Receptionist, you’ll be the first point of contact, greeting visitors, managing calls, and ensuring smooth daily operations. This role would suit a local...

  • Receptionist

    3 weeks ago

    London, United Kingdom VWA (Victoria Wall Associates) Full time

    ReceptionistTemporary, ongoingStart mid-to-late OctUp to £22/hour plus holiday, depending on experienceWest End7-RecCG/ETThe Client:Our client, a leading investment management advisory firm based in the heart of the West End are looking for an enthusiastic and experienced receptionist to support the team on an ongoing basis during an exciting period of...

  • Receptionist

    3 weeks ago

    London,, UK, United Kingdom VWA Full time

    ReceptionistTemporary, ongoingStart mid-to-late OctUp to £22/hour plus holiday, depending on experienceWest End7-RecCG/ETThe Client:Our client, a leading investment management advisory firm based in the heart of the West End are looking for an enthusiastic and experienced receptionist to support the team on an ongoing basis during an exciting period of...

  • Receptionist

    4 months ago

    London, United Kingdom 5 Hertford Street Full time

    **Receptionist** 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a **Receptionist** to join our...

  • Receptionist

    1 month ago

    London, Greater London, United Kingdom 5 Hertford Street Full time

    {"title": "Receptionist", "description": "ReceptionistAt 5 Hertford Street, we are seeking a highly skilled and experienced Receptionist to join our team. Our private member's club is a home away from home, where members are treated to exceptional service and comfort.The ideal candidate will have significant experience in a similar position and be able to...

  • Receptionist

    5 months ago

    London, United Kingdom The BoTree Full time

    The Botree Luxury Hotel is thrilled to announce an exciting opportunity for a **Receptionist** to join us. Our **Receptionist** ensure that all guest needs are met, standards of operation are always adhered to and service expectations are exceeded. Through the promotion of knowledge, expertise and personality our** Receptionist** delivers incredible guest...

  • Receptionist

    5 months ago

    London, United Kingdom The BoTree - Front Office Full time

    The BoTree luxury hotel is the hottest new opening in London! We are assembling a team dedicated to delivering conscious luxury to our discerning guests. We have an exciting opportunity available for a **Receptionist**. Our **Receptionist** ensures that all guest needs are met, maintains operational standards, and surpasses service expectations. By...

  • Receptionist

    1 month ago

    London, Greater London, United Kingdom 5 Hertford Street Full time

    {"title": "Receptionist", "description": "ReceptionistAt 5 Hertford Street, we are seeking a highly skilled and experienced Receptionist to join our team. Our private member's club is a home away from home, where members are treated to exceptional service and comfort.The ideal candidate will have significant experience in a similar position and be able to...

  • Receptionist

    4 months ago

    London, United Kingdom 5 Hertford Street Full time

    **Receptionist - Full time role with flexible hours** 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking...

  • Receptionist

    5 months ago

    London, United Kingdom Dermamina Full time

    Are you an experienced **Receptionist **looking for consistent work within a friendly team? Look no further we are currently recruiting for our client within the **london** area. Benefits of working for Business Support as a **Receptionist**. - Great staff discount - Great Commission - Store Credit - 4 day work week - On-going Work - Holiday Entitlement -...

  • Receptionist

    4 months ago

    London, United Kingdom Green Lane Dental Care Full time

    We are looking to recruit a happy & enthusiastic Dental Receptionist to join our team, ensuring that patients’ feels welcome ,appointments are appropriately scheduled, rescheduled, or cancelled, depending on the needs of the patients. The Dental Receptionist’s responsibilities include entering patient information onto our data system, answering...

  • Receptionist

    5 months ago

    London, United Kingdom Oswald's - Front of house Full time

    **RECEPTIONIST - Potential earnings up to £38,000 per annum.** Oswald’s the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking...

  • Receptionist

    5 months ago

    London, United Kingdom Oswald's Full time

    **Receptionist - Potential earnings up to £38,000 per annum.** Oswald’s the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking...

  • Receptionist

    5 months ago

    London, United Kingdom The BoTree Full time

    The Botree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests. We now have an exciting opportunity available for a** Receptionist.** Our **Receptionist** ensure that all guest needs are met, standards of operation are always adhered to and service expectations are...