CRM and Data Officer

3 weeks ago

Birmingham, United Kingdom West Midlands Combined Authority Full time

Are you a data enthusiast with experience in CRM development, implementation, and continuous improvement? Do you enjoy collaborating with stakeholders to achieve their data-driven goals? If so, this is your chance to make a real impact at the West Midlands Combined Authority.

We are seeking a passionate and experienced Data and CRM Officer to support the delivery of Business Growth West Midlands (BGWM) data capture, recording, analysis, and presentation. You will play a key role in ensuring data accuracy, developing data management solutions, and translating data into actionable insights for business growth.

**What you will be doing**
- Actively participate in the development, implementation, and continuous improvement of the WMCA CRM and data management systems
- Oversee data collection and ensure its accuracy and timeliness for the BGWM service.
- Collaborate with internal and external partners to develop standardised data solutions under the guidance of the CRM Manager
- Provide high-quality data capturing and reporting aligned with funding and management information requirements.
- Effectively communicate and build relationships with a diverse range of stakeholders
- Demonstrate proficiency in Excel, including understanding formulas, setting up, and managing workbooks.

**Please note this is a fixed term contract until 31 March 2025**

**About you**
- Proven experience in CRM development, implementation, and continuous improvement
- Expertise in translating data into actionable management information.
- Comprehensive understanding of GDPR issues in a business context
- Ability to present CRM data in a meaningful and impactful manner.
- Excellent communication and relationship-building skills
- Confidence in using Excel, including formula creation, workbook setup, and management.
- Delivery-oriented and capable of meeting tight deadlines

**Creating an Inclusive Workplace.**

**How to apply.**

**About us.**

Our vision is to create a better connected, more prosperous, fairer, greener, and healthier region. We aim to achieve this vision by living our values, which include being a partnership organisation, valuing and respecting our people, fostering a can-do attitude, and encouraging innovation. WMCA holds diversity accreditations, such as "Leaders in Diversity," and has been recognized as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We are also a Disability Confident Employer, committed to interviewing all applicants with disabilities who meet the essential role criteria. WMCA believes that building a team with varied backgrounds and experiences will benefit us as an employer and enhance our work.

WMCA operates a hybrid way of working, which involves a combination of office-based work and remote work. This approach allows for flexibility and adaptability to meet individual needs and preferences. We understand that not everyone can benefit from this way of working, and so we also promote flexible working options whenever possible to support work-life balance. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying. If your values align with ours and you are dedicated to working towards a future, we can all be proud of, we would love to hear from you.

**Reasonable Adjustments.

  • CRM Consultant

    4 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRMnBluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors.nWe are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    5 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Apply fast, check the full description by scrolling below to find out the full requirements for this role.Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold...

  • CRM Consultant

    5 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors.  We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    5 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors.  We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    6 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    4 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    6 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    5 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    6 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    4 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors.  We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • CRM Consultant

    4 days ago

    Birmingham, UK, West Midlands, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • Quality Consultant

    5 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors.  We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • Quality Consultant

    5 days ago

    Birmingham, United Kingdom Bluelight CRM Full time

    About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors.  We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics 365 CRM solutions,...

  • Data Officer

    2 hours ago

    Birmingham, United Kingdom NFP People Limited Full time

    Data Officer We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team. **Position**: SIT33 Data Officer **Location**: Homebased UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other...

  • CRM and Marketing Officer

    3 days ago

    Birmingham, United Kingdom University College Birmingham Full time

    Job Purpose: To manage the CRM system and be responsible for ensuring all touchpoints are accurate and up to date and to be the first point of contact for any questions or issues from the Marketing, Admissions, International and Alumni teams. To be responsible for creating and delivering CRM marketing communication campaigns to prospective college,...

  • CRM and Marketing Officer

    5 days ago

    Birmingham, United Kingdom University College Birmingham Full time

    Job Purpose: To manage the CRM system and be responsible for ensuring all touchpoints are accurate and up to date and to be the first point of contact for any questions or issues from the Marketing, Admissions, International and Alumni teams. To be responsible for creating and delivering CRM marketing communication campaigns to prospective college,...

  • Data Officer

    2 hours ago

    Birmingham, United Kingdom NFP People Limited Full time

    Data Officer We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team. Position: SIT34 Data Officer Location: Homebased UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work...

  • CRM Administrator

    1 month ago

    Birmingham, United Kingdom HollyField Personnel Full time

    **CRM Administrator** £22,000 - £26,000 + Discretionary annual bonus **Job Type**: Permanent, Full Time Location: Birmingham City Centre Hours: Monday to Friday, 9am - 5.30pm (early finish at 5 pm on Fridays) **Why join the fun?** - Amazing work culture - Birmingham City Centre location - Fantastic and realistic commission scheme - 20 days holiday +...

  • CRM Manager

    3 weeks ago

    Birmingham, United Kingdom Doncaster Racecourse Full time

    Are you a senior CRM executive looking at the next step in your career? Or are you currently in a CRM manager role and looking for a new challenge in an exciting and fast paced industry? Arena Racing Company is looking to recruit a Group CRM Manager to oversee and manage group CRM activity, ensuring the maximizing of sales and marketing campaigns and the...

  • CRM Manager

    1 week ago

    Birmingham, United Kingdom Doncaster Racecourse Full time

    Are you a senior CRM executive looking at the next step in your career? Or are you currently in a CRM manager role and looking for a new challenge in an exciting and fast paced industry? Arena Racing Company is looking to recruit a Group CRM Manager to oversee and manage group CRM activity, ensuring the maximizing of sales and marketing campaigns and the...