Credit Controller

3 months ago

Colchester, United Kingdom Cera Care Full time

**Position**: Credit Controller

**Reporting to**: Income manager

**Contract type**: Full time, Permanent, Colchester - Hybrid (3 days in office, 2 from home)

About Cera

Cera is a digital-first healthcare-at-home company delivering care, nursing, telehealth and repeat prescription services in people’s homes via technology. In under five years, Cera has expanded to 10,000+ staff across the UK and Germany, delivering 40,000+ healthcare visits a day, and has grown from zero to nearly $300M revenues. Every day, Cera delivers healthcare services equivalent to 40 hospitals or 1,000 care homes, and has grown 100-fold over the past two years making it one of the fastest growing businesses in Europe.

Cera currently holds more than 160+ partnerships with the NHS and local authorities, and the company’s technology is used by 2,000+ businesses nationwide. It’s technology predicts health deteriorations in patients 30-fold faster than traditional care companies, with its Professional Carers and Nurses responding to over 5,000 ‘high risk’ alerts each day.

Since the outset of the COVID-19 pandemic, Cera has delivered 10 million healthcare visits in people’s homes, created 10,000 jobs, and licensed it’s recruitment technology to the UK Government Department of Health to recruit 50,000+ people into healthcare careers.

**The role**:
The Credit Controller will work as part of a capable and experienced team who will take responsibility for the collection of debt for a specific portfolio of Local Authority, CCG and Private Client accounts. A mix of skills and approaches will be required in credit control, recognising the differing nature of collecting from a local authority, the NHS and a private client. The credit control team is required to work closely with the invoicing team in order to ensure that issues with customer accounts are dealt with promptly and in a consistent manner. The team is charged with providing a professional, responsive and efficient service to the wider Finance Team and Operations.

**Responsibilities**:
Raising credit notes and associated amended invoices, supported by authorised Credit Note requests
Liaising with colleagues in Operations and the Invoicing Team to resolve queries relating to outstanding Invoices or contracts to facilitate debt collection
Reconciliation of sales ledger control accounts for all accounts within own portfolio
Monitor unallocated cash within own portfolio to ensure receipts are allocated timely
Set up and maintain Direct Debit Mandates for private clients within own portfolio
Process Card payments for private clients within own portfolio
Regular reporting to the Operational Managers and Directors on key account issues
Achieving KPIs aimed at maximising cash collection and minimising old debts and write offs
Prompt escalation of issues to Line Manager as they arise and monitoring of all issues to ensure that they are resolved quickly and efficiently

What we’re looking for

A wealth of experience working in an Accounts Receivable function
Communicating with people at all levels
Excellent account reconciliation skills
Working accurately and systematically
The ability to effectively use Microsoft Office products
The ability to effectively use Accounting software, MS Excel Intermediate level or above
Build effective and credible relationships both internally and externally
Work collaboratively with others sharing ideas and information at all times
Excellent telephone manner
Effectively build trust with a consistent approach between actions and words
Conscientious with high attention to detail

What we offer

We offer flexible working hours and remote working arrangements,
25 days holiday + your birthday off on top of bank holidays
Mobile phone, laptop and full remote IT package setup to work remotely.
Company pension scheme
Training and development for your role and future career development
Competitive salary with long term employee schemes
Lifeworks discount platform and Employee Assistance Programme
Refer a Friend scheme
Service awards
Recognition awards

Life at Cera

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disabilities are encouraged to apply.

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.

  • Credit Control

    3 months ago

    Colchester, United Kingdom Page Personnel Full time

    Market leading business and organisation - Excellent working culture and benefits **About Our Client**: Our client is a well-established healthcare provider with over 800 employees based in Colchester. They are known for their commitment to high-quality care and their positive contribution to the health sector. - Managing customer accounts and ensuring...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom Cottrell Moore Ltd Full time

    **Credit Controller - Permanent, 40 hours per week, Colchester** A position has arisen within our Credit Control department for a Credit Controller to join our long-established organisation based in Colchester. This is a busy role where no 2 days are the same so we are looking for someone who can multi-task with great organisation skills. A real team...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom PaintWell Full time

    **Credit Controller - Permanent, 40 hours per week (8am - 5pm), Colchester** A position has arisen within our Credit Control department for a Credit Controller to join our long-established organisation based in Colchester. This is a busy role where no 2 days are the same so we are looking for someone who can multi-task with great organisation skills. A...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom PaintWell Full time

    **Credit Controller - Permanent, 40 hours per week, Colchester** A position has arisen within our Credit Control department for a Credit Controller to join our long-established organisation based in Colchester. This is a busy role where no 2 days are the same so we are looking for someone who can multi-task with great organisation skills. A real team...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom Cottrell Moore Ltd Full time

    **Credit Controller** We are looking for an experienced Credit Controller to join this long-established organisation based in Colchester. This is a fantastic opportunity for a personable and confident individual who thrives in a busy environment. You will be working in a small credit control team who all pull together to get the job done and have to work...

  • Credit Controller

    3 days ago

    Colchester, United Kingdom Broster Buchanan Ltd Full time

    A great opportunity to join a growing business and team based in Essex. Great OTE potential and option of study support if required.Main accountabilities: Adherence to Group Credit Management PolicyEnsure Overdue Amounts are kept to a minimumEnsure Credit Limits are maintained and not exceededEnsure Cash Collection targets are achievedBuild and maintain a...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom Consensus Head Office Full time

    **We’re recruiting for a Credit Controller to support work within the finance team and the wider organisation to reflect and achieve the values of Consensus.** **As someone who prioritises our people and the quality of the services we provide, this role will take responsibility across the Group ensuring that all debts are recovered in a timely...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom SRC Group Full time

    **MAIN PURPOSE OF JOB**: The primary function of a Credit Controller is coordinating the debts of existing creditors and deciding whether to allow credit to a debtor. The Credit Controller will handle the collection of finances and maintain group sales ledgers managing credit limits and account openings. **RELATIONSHIPS**: - Responsible to: Financial...

  • Credit Controller

    1 month ago

    Colchester, United Kingdom WE Talent Full time

    WE Talent are working with a successful family run business based on the outskirts of Colchester who are recruiting for a Credit Controller to join their team. The company is expanding and looking for someone to join their experienced finance team on a permanent basis. They boast modern premises and a friendly atmosphere within their open plan office. This...

  • Credit Controller

    12 hours ago

    Colchester, Essex, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a highly skilled Credit Controller to join our team. As a Credit Controller, you will play a crucial role in ensuring the financial health and growth of our clients.Key ResponsibilitiesChase and manage debt recovery while maintaining regular contact with customers.Upload and process payments, handle...

  • Credit Controller

    1 day ago

    Colchester, Essex, United Kingdom Hays Specialist Recruitment Limited Full time

    Job SummaryHays Specialist Recruitment Limited is seeking a highly skilled Credit Controller to join our team. As a Credit Controller, you will play a crucial role in ensuring the financial health and growth of our clients.Key ResponsibilitiesChase and manage debt recovery while maintaining regular contact with customers.Upload and process payments, handle...

  • Credit Controller

    2 months ago

    Colchester, United Kingdom Antony James Recruitment Full time

    Antony James Recruitment are delighted to have partnered with a growing commercial client in recruiting a Temporary Credit Controller. Working as part of the wider finance function you will be responsible for all credit control duties. This will initially be on a Temporary basis which may turn permanent.Main DutiesHandle limited aspects of the ledger as part...

  • Credit Controller

    1 week ago

    Colchester, United Kingdom Antony James Recruitment Ltd Full time

    Antony James Recruitment are delighted to have partnered with a growing commercial client in recruiting a Temporary Credit Controller. Working as part of the wider finance function you will be responsible for all credit control duties. This will initially be on a Temporary basis which may turn permanent. Main Duties Handle limited aspects of the ledger as...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom Sportsafe UK Limited Full time

    **Company Background** Sportsafe offers inspection, installation, service and supply of sports and fitness equipment to more than 10,000 customers from the Shetland Isles to the South Coast in the including primary and secondary schools, private schools, sports centres, care homes and more than 120 county councils and fire, police and NHS authorities. The...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom Sportsafe UK Limited Full time

    **Company Background** Sportsafe offers inspection, installation, service and supply of sports and fitness equipment to more than 10,000 customers from the Shetland Isles to the South Coast including primary and secondary schools, private schools, sports centres, care homes and more than 120 county councils and fire, police and NHS authorities. The company...

  • Credit Controller

    3 months ago

    Colchester, United Kingdom Sportsafe UK Limited Full time

    Company Background Sportsafe offers inspection, installation, service and supply of sports and fitness equipment to more than 10,000 customers from the Shetland Isles to the South Coast in the including primary and secondary schools, private schools, sports centres, care homes and more than 120 county councils and fire, police and NHS authorities. The...

  • Credit Controller

    1 month ago

    Colchester, United Kingdom WE Talent Full time

    WE Talent are working with a successful family run business based on the outskirts of Colchester who are recruiting for a Credit Controller to join their team.The company is expanding and looking for someone to join their experienced finance team on a permanent basis. They boast modern premises and a friendly atmosphere within their open plan office.This...

  • Credit Control

    1 week ago

    Colchester, United Kingdom Reed Full time

    Credit Controller Location: Colchester Business Park Job Type: Full-time Salary: Up to £30,000 Per Annum  We are seeking a dedicated Credit Controller to join our team and contribute to the company’s success and future growth. In this role, you will be instrumental in ensuring the financial health of the business by managing and collecting unpaid...

  • Credit Control Administrator

    3 months ago

    Colchester, United Kingdom Healthcare Homes Full time

    **Credit Control Administrator** **Colchester, Essex** **Monday - Friday 9am - 5:30pm** **Full training provided** We are seeking a Credit Control Administrator to join our existing Credit Control team based in Colchester, Essex. We have an exciting opportunity to work within our credit control team supporting the care homes and branches....

  • Credit Controller

    15 hours ago

    Colchester, Essex, United Kingdom Antony James Recruitment Ltd Full time

    Antony James Recruitment Ltd is seeking a skilled Credit Controller to join their team. As a key member of the finance function, you will be responsible for managing all aspects of credit control, ensuring timely and accurate payment from clients. Main Responsibilities Manage and maintain accurate records of customer accounts, including ledgers and...