Operations Master Data Administrator

3 weeks ago

Newport, United Kingdom Gurit Full time

**Vacancy No**
- VN605

**Employment Type**
- Permanent

**Company Overview**

**Site Overview**

This location also has a strong R&D focus and is home to our Formulated Product Development teams, our Application Development Centre, and our Laboratory and Testing team. As well as innovation these R&D functions also work closely with our Technical Support Team and in turn our Customer Support and Sales functions ensuring that that our customers’ needs are our priority.
With approaching 120 employees some Group Support functions also reside in Newport and remotely across the UK. Part of the Composite Structural Engineering team are also based in Newport, directly supporting customer innovation in multiple market segments

**Purpose of the Department Function**
- Responsible for maintaining the business-related data held within the global systems in accordance with defined service level agreements

**Description of the Role**
- 22.5 hours a week, 3 days at 7.5 hours. Office based working
Responsible for the day to day maintenance of the Product master data within various systems for multiple sites around the world. Willing to challenge, validate and accurately check the master data within the controlled systems and refer any inaccuracies, ensuring that the appropriate stake holders are consulted and informed in the approval process. You will be required to maintain the departmental documents in line with the management systems and support the wider team with queries

**Key Responsibilities**
- CRM Product Master Data
Be the First-line contact for Sales and Customer Services in case of any issues in product master data
Maintain and update the product master data and highlight any gaps in the information. Refer to respective PM’s/Product requestors/site specific team members to arrange for missing data to be updated
Constant review of the products, search for duplicates, wrong segmentation and related master data
Take Ownership of the Product Master Data process within CRM, ensuring all analytics and meta data fields are aligned with the Group requirements
Constant reviews with PM and local sites to ensure relevant information is being collected and maintained
Review new product set ups and that the approval cycle is completed within the deadline for approvers
Suggest pro-active changes and improvements to the processes
Orchestrate Changes/updates to master data Run continuous reviews of the master data ensuring that any re-allocations of segments and missing information is updated within agreed timeframe/SLAs. Master data must be 100% accurate
Support each of the Core sites during the ERP roll outs to ensure they have updated/migrated all codes to the new system. Be pro-active in contacting the relevant teams to provide support and training needed
Product Data administration:
Support the Global Master Data Manager with maintaining and updating information with the use of bulk export and import of large data sets
Check to see that only products that will continue to be manufactured/sold are transferred to the new system - liaise with PM's and local sites to run checks on a regular basis
Support the implementation of product reference transitions within CRM
Work with PM’s to maintain current processes for NPD/NPI ensuring information is aligned in CRM

**Skills and Experience**
- Skills & Experience
Experience of CRM & ERP - Microsoft/Cloud based services, Dynamics 365 FO (advantageous)

Proven experience of working within an administrative role involving processing a high volume of work while maintaining a high level of attention to detail and accuracy.
Knowledge of manufacturing processes that Gurit has such as batch/continuous production, i.e. liquid mixing/continuous filming/extrusion etc. (advantageous)
Previous experience of working within a Manufacturing organisation or Commercial Office (advantageous).
Experience of managing projects (advantageous)
Business Administrative qualification (advantageous)
Other qualifications which demonstrate a broader understanding of business practices and constraints would be an advantage

**Why This Role is a Good Opportunity**
- This is an excellent time to become part of an integral team within Gurit. In this position, with a keen eye for detail, you further develop your global business insight whilst building relationships with colleagues all over the world

**Applications Close Date

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