Credit Controller

1 month ago

AshtonUnderLyne, United Kingdom Industria Personnel Services Ltd Full time

**Credit Controller**

Our client is a leading provider of business services and workplace solutions - direct to end users and via the wholesale channel.

Their brands have been trusted supply chain partners for businesses across the UK &Ireland, large and small for over 130 years.

Our client is a leading provider of Customer Communications, Identification, Graphics and Workplace Solutions. They combine generations of experience with the latest innovations in technology and smart data to enable responsive and meaningful interactions between organisations and their customers.

**Key Responsibilities and Accountabilities**
- To undertake effective collection and obtain earliest possible settlement accounts so as to improve cash flow and minimise bad debt exposure.
- Account Reconciliations
- Responsible for circa 500 Key Accounts
- Deal with customer enquiries and able to identify & manage the need for credit notes
- Maintaining and building relationships with customers whilst ensuring collection targets are met
- Liaising with internal departments to resolve queries
- Action and monitor all debtors
- Be able to produce and manipulate Excel workbooks to intermediate level
- Daily / Weekly analysis of all New Accounts open for investigations
- Monitoring credit alerts
- Sending statements & copy invoices where requested.
- Monitoring billing cycles and ensuring customers’ receive data
- Ensure accounts on stop / hold are monitored and dealt with promptly
- Undertake all activities in line with Company Health, Safety, and Environmental policies and procedures and participate in the development of a safe and healthy workplace.

**Essential Skills and Knowledge**:
**Agility -** Ability to demonstrate quick decision making. Responsive to customer needs and is focused on delivery. Willing and able to adapt and flex approach to changing business and customer needs.
- Customer focused and able to flex approach to meet different stakeholder requirements
- Delivers on commitments
- Able to manage in ambiguity and manage multiple priorities
- Identifies change opportunities and drives change through the company

**Partnership - **Collaborates across the company and fosters long term relationships internally and externally. Communicates effectively, managing all stakeholders. Promotes effective team working which supports knowledge sharing and a positive and respectful working environment.
- Builds strong internal and external working relationships and networks
- Pragmatic approach
- Creates an environment where individuals can openly question, share information and give feedback.
- Genuinely values others’ input and expertise and is willing to learn from others.

**Innovation - **Proactively seeks ways to improve products, services and processes. Demonstrates a creative approach to solving problems and generating innovative solutions, which may include simplification, automation and digitisation.
- Understands the bigger picture
- Questions and challenges others to get to the root of people and business issues
- Curious, drives changes across the business through people and culture

**Integrity - **Takes accountability and owns issues. Finds solutions to challenges and is trusted to deliver consistent high quality outputs.
- Maintains highest levels of integrity and confidentiality
- Demonstrates empathy, tact and diplomacy when dealing with sensitive/ difficult situations
- Takes accountability for delivering consistent high quality outputs
- Openly challenges poor practices

**Essential experience requirements**:

- At least 1 years credit control experience
- Use of D365 System
- Training will be given but must have experience
- No qualifications required.

**Employment Type** - Permanent

**Salary** - £26 ,000

**Hours **- Monday - Friday 9am -17:30

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00 per year

**Benefits**:

- Canteen
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Ashton-Under-Lyne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- credit control: 1 year (required)

Work Location: In person

Reference ID: CCASH

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