Customer Services Assistant

3 weeks ago


Brentwood, United Kingdom Carmel Jane Photography Ltd Full time

Carmel Jane Photography are one of the UK’s leading school photographers, leading the way in best-in-class school photography, headshot photography and dance photography, with a state of the art studio set in the countryside between Brentwood and Chelmsford in Essex.

This is a great opportunity for someone who loves helping people, to ensure every customer experiences the very highest level of customer services. This is a permanent opportunity, working Monday to Friday, from 8.30am/9am until 5pm, and we are ideally looking for someone who is available for an immediate start.

The role will involve:
Being the first point of contact for customers calls

Investigating and dealing with any questions or issues

Assist customers to place on-line orders on Netlife and Got Photo platforms.

Managing and updating customer information on in house computer systems

Assist customers with Studio bookings, provide quotations, raising invoices, taking payments

Support the Packing and Production Teams

General office administration duties

Excellent customer service skills, with a positive and confident attitude

The drive and focus to work in a fast paced environment

Excellent problem solving skills

Strong organisational skills, with an outstanding eye for detail

Excellent computer skills to include Word and Excel

Office administration experience

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 30/08/2023


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