Customer Services Assistant
3 weeks ago
Carmel Jane Photography are one of the UK’s leading school photographers, leading the way in best-in-class school photography, headshot photography and dance photography, with a state of the art studio set in the countryside between Brentwood and Chelmsford in Essex.
This is a great opportunity for someone who loves helping people, to ensure every customer experiences the very highest level of customer services. This is a permanent opportunity, working Monday to Friday, from 8.30am/9am until 5pm, and we are ideally looking for someone who is available for an immediate start.
The role will involve:
Being the first point of contact for customers calls
Investigating and dealing with any questions or issues
Assist customers to place on-line orders on Netlife and Got Photo platforms.
Managing and updating customer information on in house computer systems
Assist customers with Studio bookings, provide quotations, raising invoices, taking payments
Support the Packing and Production Teams
General office administration duties
Excellent customer service skills, with a positive and confident attitude
The drive and focus to work in a fast paced environment
Excellent problem solving skills
Strong organisational skills, with an outstanding eye for detail
Excellent computer skills to include Word and Excel
Office administration experience
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 30/08/2023
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