Customer Service Consultant

4 days ago


Derbyshire, United Kingdom Gi Group Full time

Job title - Customer service consultant
Location - Castle Donington
Pay - £18,000 to £21,000
Customer Service Consultants required for temporary to permanent contracts. As a Customer Service Consultant, you will be required to call and arrange bookings with home owners to assist them in selling their homes in a timely manner. As well as liaise withbookings teams for Surveyor availability.
Hours as a customer service consultant
- Tuesday to Friday 10:30 to 19:00 and Saturday 09:00 to 17:00 (37.5 hours).
Sunday and Monday are none rota days and classed as double time overtime if worked, with high rate commission.
Pay
- Paying £18000 basic and £21000 OTE / £9.23 per hour with occasional overtime and commissions available immediately.
Commission is based on booking Surveys and improves with increased performance.
Requirements for the customer service role
- Checks for eligibility are required during training.
- PES, personal credit history check and DBS checks for criminal records are necessary
- 1 year customer service experience
Benefits
- Based in Castle Donington, bus routes and parking available
- great friendly and clean facilities
- training programme for 2 to 4 weeks
- friendly and helpful team and management
- pleasant intimate call centre environment
- simple computer systems to manage work
Our client, is dedicated in providing professional support to book Surveyors for Mortgage Lenders to ensure home valuations are made and homes are sold.
If you are interested in this position and will like more information please call Clarissa on



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