Team Member

5 days ago

Leven, United Kingdom Eddy's Food Station Full time

_**Ready, Steady, Let’s Work For Eddy’s**_

Eddy’s Food Station is a new chain of modern and dynamic convenience stores across Scotland and we’ve just taken on our newest store in Buckhaven. It will serve the best ‘on-the-go’ hot and chilled food and drinks as well as all the products and services customers require from their neighbourhood store.

We're looking for great Team Members who are flexible in working hours and ready to start as soon as possible. You'll be focused on great service as part of a top team driven to achieve gold standard service to our customers through quality customer attention and product offering. Positive, confident and with a great work ethic, you’ll be customer focused, quality orientated, adaptable, motivated and willing to learn new skills. You’ll also be proud to work for Eddy’s Food Station and serve your local community.

These new and exciting roles will provide challenges and opportunities in a fast-paced environment. You’ll already be a self-starter preferably with retail experience, leadership and management potential. You’ll have good communications skills and always be focused on store standards and KPIs.

**Job Overview**
- Assist with all aspects of increasing sales and controlling costs and stock levels.
- Assist in the running of store operations including financial procedures, facilities, IT/EPOS, merchandising and stock management, hygiene and cleanliness, and general customer satisfaction.
- Work to the required standard within company procedural guidelines and be motivated to execute exceptional levels of service.
- Support the Store Manager and Team Leaders and your other colleagues in all aspects of the daily business.

**Responsibilities and Duties**
- Support the Store Manager and Team Leaders in ensuring the financial profitability of the store.
- Assist your managers and your fellow Team Members and Trainees in a variety of tasks.
- Deliver first class customer service through the store team, service and product offering
- Maintain a clean, light, bright store - exterior and interior - that offers a positive customer experience every time they visit.
- Support new staff when required.
- Ensure food safety is treated as a priority and all food safety standards are upheld.
- Adhere to all work schedules and requirements for leave authorisations aligned to the business requirements.
- Help ensure that all necessary check sheets are completed daily/weekly/monthly as required.
- Deliver top customer service.
- Check stock levels and advise your manager on orders in line with company procedures.
- Report any maintenance issues on the premises.
- Assist with cashing up the till on a daily basis.
- Support the daily reporting of income, expenditure, exceptional costs, wastage etc.
- Resolve customer complaints, escalating where necessary.
- Support your manager with the security and safety requirements of the store.

This is not an exhaustive list of duties but provides guidance for the key aspects of the role.

**Skills, knowledge and experience**
- Retail experience is preferable but not essential.
- Possess excellent people skills including being able to communicate at all levels from customers to staff and suppliers to managers.
- Be able to work hard and understand the importance of your role in running an efficient and effective store that is flexible to the needs of its customers.
- Cash handling and modern payment knowledge is preferred although not essential as training will be provided.
- Have a customer focus and a good eye for detail and willing to learn about managing a modern, dynamic and profitable convenience store.
- A ‘Can Do’ attitude is essential for this position

**Conditions**
- Eddy's Food Station strongly encourages all employees to have a minimum of two vaccinations to protect against the spread of Covid-19 or be working towards this. The company acknowledges that in some cases pre-existing health aspects may allow exclusion from this condition.
- You will have to demonstrate your right to work within the United Kingdom.

**Job Types**: Part-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Store discount

Schedule:

- Weekend availability

Ability to commute/relocate:

- Fife: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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