Deskside Support Analyst
3 weeks ago
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for **Desktop Support Engineer**based across the UK. This role is based in **Folkstone, Kent.**, on a **contract** basis, with scope for further extension
**Role details are given below**:
**Job Title: Desktop Support Engineer**
**Job Type: Contract 6 Months initially with possible extension**
**Location: Folkstone, Kent**
**Pay rate: £150 per day**
- Will be responsible in enabling our internal customers within the organization to effectively use technology by performing local onsite workplace support activities to a proficient level.
- Acts as an ambassador for IT by achieving the right balance between customer satisfaction and efficiency.
- Ensures that all incidents and service requests are fulfilled within the defined Service Level Agreements (SLA); escalates any incident or service request which breaches its SLA to the appropriate process manager; provides timely and effective support whichadheres to department standards.
- Provides Meeting Room, Event & VIP direct support where required.
- Handling standard 'Request Fulfillment' tasks, including; IT hardware installations, software deployments, delivery of Mobile Devices & Workplace Peripheral items
- Arranging the required repair of any broken hardware within manufacturer's warranty and with preparing retired equipment for Asset Disposal and Recycling.
- Occasional involvement in other types of IMAC/Request Fulfillment tasks, including but not limited to customer desk moves, hardware relocations and local event setup & support.
- Manages the escalations of customer issues, working closely with senior team members and other support services teams and stakeholders as required.
- Performs 'Smart Hands' service for local Infrastructure hardware within standard working hours. The 'Smart Hands' service provides a first level & best effort onsite diagnostics of any failed infrastructure (e.g. Network, Server) equipment; supporting remoteteams where possible to ensure normal service operation is resumed in a timely manner.
- Adherence to Incident Management Procedures and carry out responsibilities under a Business Continuity Plan as directed by either the line manager, department head or local Incident Management Teams
Intelligent Resourceacts as both an employment business and as an employment agency.
Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.
-
Application Support Analyst
3 weeks ago
Kent, United Kingdom Atlas Recruitment Group Full time**Application Support Analyst** **Cloud Transformation Services** **Kent - Hybrid** **£22-25,500** The Atlas Recruitment Group are currently searching for an Application Support Analyst to join a growing Cloud Transformation organisation on a fully remote working basis. The organisation help their customers across the UK to move their on-premise...
-
Junior IT Support Analyst
1 day ago
Sevenoaks, Kent, United Kingdom Franklin Bates Full time €25,000 - €30,000Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent, fully onsite, in a full-time permanent role as an Assistant IT Support Analyst as part of a growing IT team. Enjoy a fulfilling role where you will evolve your skills and develop in your career, whilst supporting students and staff with IT...
-
Junior IT Support Analyst
1 day ago
Sevenoaks, Kent, United Kingdom Franklin Bates Full time €25,000 - €30,000Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent, fully onsite, in a full-time permanent role as an Assistant IT Support Analyst as part of a growing IT team. Enjoy a fulfilling role where you will evolve your skills and develop in your career, whilst supporting students and staff with IT...
-
Support Analyst
2 weeks ago
Kent, United Kingdom Advanced Resource Managers Limited Full time**Support Analyst - IT Infrastructure** Rate is negotiable INSIDE IR35 Site based in Biggin hill **Main Purpose -** You will be reporting to the IT Support Manager. Helping to provide support within the company with IT hardware, software and telecommunication systems. To maintain a high level of customer service at all times. To help maintain a working...
-
Assistant IT Support Analyst
7 days ago
Kent, United Kingdom SEVENOAKS SCHOOL Full timeSevenoaks School is currently seeking to appoint an Assistant IT Support Analyst (Full-time, all year round). We are looking for a candidate who takes a logical, consistent approach to solving problems, including diagnosis and testing and is willing to learn and improve skills and knowledge on an ongoing, day-to-day basis. Someone who is familiar with a...
-
Business Analyst
2 weeks ago
Kent, United Kingdom Method Resourcing Full time**Business Analyst l IT Infrastructure l Change l Transformation l Construction l £480 - £500pd | England | Hybrid remote | 6 month contract l Outside IR35** One of our key, partnering consultancies at Method are looking for a strong well rounded Business Analyst with a background in IT Infrastructure and change management to support on a new central BA...
-
Junior IT Support Analyst
1 day ago
Sevenoaks, Kent, United Kingdom Franklin Bates Full time €25,000 - €30,000Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent, fully onsite, in a full-time permanent role as an Assistant IT Support Analyst as part of a growing IT team. Enjoy a fulfilling role where you will evolve your skills and develop in your career, whilst supporting students and staff with IT...
-
Business Systems Analyst
2 weeks ago
Kent, United Kingdom Highams Full timeThe Business Systems Analyst role is responsible for supporting the design and development of both custom and core product features. You will work with domain experts to solicit and identify business requirements, understand existing system functionality,address usability concerns and document system requirements for change. As a Business Systems Analyst,...
-
Regulatory Compliance Analyst
1 week ago
Kent, United Kingdom Your Prime Recruitment Full timeRegulatory Compliance Analyst The Brief - Regulatory Compliance Analyst in Accountancy. We are currently seeking a Regulatory Compliance Analyst (Accountancy) for a global software firm. This role will involve a close working relationship with the Product Management and Quality Assurance teams. The Client - Regulatory Compliance Analyst Our client is a...
-
Qc Analyst
2 weeks ago
Kent, United Kingdom Hyper Recruitment Solutions Ltd Full timeWe are currently looking for a QC Analyst to join a leading Pharmaceutical company based in the Kent area. As the QC Chemist you will be responsible for conducting Quality Control sampling, sample analysis and data reporting according to all related regulatorystandards and Standard Operating Procedures. KEY DUTIES AND RESPONSIBILITIES: Your duties as the QC...
-
Assistant IT Support Analyst
1 week ago
Kent, South East England, United Kingdom SEVENOAKS SCHOOL Full timeSevenoaks School is currently seeking to appoint an Assistant IT Support Analyst (Full-time, all year round). We are looking for a candidate who takes a logical, consistent approach to solving problems, including diagnosis and testing and is willing to learn and improve skills and knowledge on an ongoing, day-to-day basis. Someone who is familiar with a...
-
Senior Business Analyst
2 weeks ago
Kent, United Kingdom SOM-3 RECRUITMENT LIMITED Full time**Role**:Senior Business Analyst **Location**:Chatham, Kent **Salary/ Benefits**:£55,000- £65,000 per annum plus 15% bonus, Medical Insurance, 8% pension contribution, income protection and many more! We are currently looking for a Senior Business Analyst to join an exciting and modern financial company who are currently going through a massive growth...
-
Stock Control Analyst
3 weeks ago
Kent, United Kingdom Grafton Recruitment Full time**Stock Control Analyst** **£25,000 - £28,000** Maternity Cover (12 to 18 months) Working Hours: 07:30 - 17:30 **COMMUTABLE FROM**: Dartford, Gravesend, Northfleet, Shorne Grafton Recruitment are actively recruiting Stock Control Analyst to join our client based in northwest Kent. We are looking for Stock Control Analyst who will be supporting Stock...
-
Treasury Analyst
2 weeks ago
Kent, United Kingdom James Andrew Recruitment Solutions (JAR Solutions) Full timeOur client, based in Kent**,** is currently recruiting for a Treasury Analyst on a Permanent Contract. Our client is a leading Housing Association, whose vision for providing Outstanding Services and Great Homes is met with their high investmentto their surrounding communities. The position is due to start immediately on a full time basis. The salary is...
-
Commercial Finance Analyst
2 weeks ago
Kent, United Kingdom Cobb & Jones Recruitment Limited Full time**Commercial Finance Analyst | Mid-Kent/London/Hybrid | £25-30K** Our client, an exciting and fast paced services business with offices in London and Kent, is looking to appoint a Commercial Finance Analyst to join their finance team. This is a diverse role within the Commercial Finance team to work directly with commercialand operations teams, providing...
-
IT Service Delivery Analyst
2 weeks ago
Kent, United Kingdom Code Red Associates Full time**IT Service Delivery Analyst** **Kent (Hybrid)** **£26,000** **Skills Required**: - Experience in providing 1st and 2nd line technical support - Working in an ITIL framework - Active directory - Citrix - VOIP
-
Portfolio Analyst
2 weeks ago
Kent, United Kingdom Commercial Services HR Full timeRole: Portfolio Analyst **Salary**: £18,632 - £23,924 Location: Kings Hill (Hybrid) Hours: Monday - Friday, 9-5 **About Commercial Services Group** Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of over £400m, 800 staff and five trading divisions: Global...
-
Mosaic Lead System Analyst
1 week ago
Kent, United Kingdom Remedy Recruitment Group Full time**. MAIN PURPOSE OF JOB** To take the lead, from a systems perspective, in the rebuilding of the Children's side of Mosaic by replacing the Signs of Safety forms with locally designed forms and improving the existing workflows as part of the Children Social Care Improvement Programme. The Mosaic Lead Systems Analyst will be part of the Children & Adults...
-
Itil Business Analyst
2 weeks ago
Kent, United Kingdom TILT RECRUITMENT LIMITED Full time**ITIL Business Analyst (with service management experience)** West Midlands or South East Hybrid working Excellent benefits package We’re looking for an ITIL Business Analyst for our financial services client who’ll ensure that new or upgraded services, systems and infrastructure receive a comprehensive Service Design incorporating processes,...
-
Senior Finance Analyst
2 weeks ago
Kent, United Kingdom Cobb & Jones Recruitment Limited Full time**Senior Finance Analyst | East Kent - Hybrid (office 1 day a week) | £45k - £50k** Our client, a large diverse organisation based in the East Kent area are looking to recruit a Senior Finance Analyst within their Financial Services department. The focus of the role is to support the business in its commercial activities, help to delivera platform for...