Meet & Greet/information Desk Volunteers

2 weeks ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

Our volunteers are an invaluable part of the hospital team. When you volunteer with us, you help to improve patient experience through supporting staff with patient care.

Are you friendly, caring and a good listener? Are you able to approach people to offer help?

We are looking for volunteers to support on our WardsMonday to Friday 8.30am
- 5pm.

As a ward volunteer we will provide full training on one of our dedicated wards where you will be supported by staff and other volunteers to be able to carry out your duties and ensure that you get the most from volunteering.
- Spending time with patients providing a listening ear and engaging in friendly conversation as appropriate.
- Chatting / Reading to patients who may not have visitors.
- Ensure confidentiality is maintained at all times of all details appertaining to patients, their relatives and staff.
- To greet patients or visitors on arrival and during their stay, providing a welcoming and relaxing atmosphere.
- To sit alongside patients at mealtimes chatting and encouraging them to eat and drink, ensuring food and drink is within easy reach and accessible to the patient.
- Helping the hostess to serve meals and deliver snacks to patients.
- Make drinks for patients and ensure water jugs remain full.
- Assist with keeping patient bed areas tidy.
- Making drinks for visitors, including the day area. Wash and tidy kitchen area.
- Highlight the infection control stations to all visitors and point out gel dispensers to them. Replenish gel dispensers as required.
- To be aware of steps taken to safeguard the health and safety of patients/visitors and staff, observing all rules and regulations appertaining to their safeguard and have an up to date knowledge of all proceedings for dealing with this, in particular wearing aprons and gloves where appropriate and attention to hand washing/gel.
- To engage in any other appropriate activity under the supervision and direction of the Clinical staff such as replenishing stocks

Volunteers cannot replace the role of a paid employee.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals
- Spending time with patients providing a listening ear and engaging in friendly conversation as appropriate, demonstrate respect and sensitivity to all individuals.
- Chatting / Reading to patients who may not have visitors.
- Ensure confidentiality is maintained at all times of all details appertaining to patients, their relatives and staff.
- To greet patients or visitors on arrival and during their stay, providing a welcoming and relaxing atmosphere.
- To sit alongside patients at mealtimes chatting and encouraging them to eat and drink, ensuring food and drink is within easy reach and accessible to the patient.
- Helping the hostess to serve meals and deliver snacks to patients.
- Make drinks for patients and ensure water jugs remain full.
- Assist with keeping patient bed areas tidy.
- Making drinks for visitors, including the day area. Wash and tidy kitchen area.
- Highlight the infection control stations to all visitors and point out gel dispensers to them. Replenish gel dispensers as required.
- To be aware of steps taken to safeguard the health and safety of patients/visitors and staff, observing all rules and regulations appertaining to their safeguard and have an up to date knowledge of all proceedings for dealing with this, in particular wearing aprons and gloves where appropriate and attention to hand washing/gel.
- To engage in any other appropriate activity under the supervision and direction of the Clinical staff such as replenishing stocks
- Undertake patient surveys in a ward environment to understand the experiences of a patient.

Volunteers cannot replace the role of a paid employee.

  • Meet and Greet Volunteer

    1 week ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Our volunteers are an invaluable part of the hospital team. When you volunteer with us, you help to improve patient experience through supporting staff with patient care. Are you friendly and ? Are you able to approach people to offer help? We are looking for volunteers to support Monday to Friday 8.30am - 4.30pm. As a meet and greet volunteer, you will...

  • Response Volunteer

    2 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you friendly, caring and a good listener? Are you able to approach people to offer help? **We are looking for volunteers Monday to Friday**: AM Shift - start 8.30 and finish at 12.30pm. PM Shift - starts 12.30 and finish at 4.30pm. **Please note**: **The commitment we ask for is**: 4 hours each shift Ideally same day...

  • Response Volunteer

    21 hours ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you friendly, caring and a good listener? Are you able to approach people to offer help? **We are looking for volunteers Monday to Friday**: AM Shift - start 8.30 and finish at 12.30pm. PM Shift - starts 12.30 and finish at 4.30pm. **Please note**: **The commitment we ask for is**: 4 hours each shift Ideally same day...

  • Response Volunteer

    1 day ago

    Northampton, Northamptonshire, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week?Are you friendly, caring and a good listener? Are you able to approach people to offer help?We are looking for volunteers Monday to Friday or pm.Our volunteers are an invaluable part of the hospital team so come and join us and make a differenceThe role is reactive to the needs of the hospital and will involve working across...

  • Response Volunteer

    2 weeks ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you friendly, caring and a good listener? Are you able to approach people to offer help? **We are looking for volunteers Monday to Thursdays**: AM Shift - start 8.30 and Finish at 12.30 PM Shift - starts 12.30 and Finish at 4.30pm. **Please note**: **The commitment we ask for is**: - 4 hours each shift - Ideally same...

  • Response Volunteer

    2 weeks ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you friendly, caring and a good listener? Are you able to approach people to offer help? We are looking for volunteers Monday to Friday 8.30-12.30 or 12.30-4.30pm. Our volunteers are an invaluable part of the hospital team so come and join us and make a difference The role is reactive to the needs of the hospital and...

  • Bar Staff

    1 week ago

    Northampton, United Kingdom Meet & Greet Pubs & Bars Ltd Full time

    Job Overview: We are looking for friendly enthusiastic and happy people to join our team. **Duties**: - Greet customers warmly and take drink orders promptly - Prepare and serve beverages, including cocktails, beers, and non-alcoholic drinks - Maintain cleanliness of the bar area and ensure all supplies are stocked - Interact with customers in a friendly...

  • Response Volunteer

    2 weeks ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you friendly, caring and a good listener? Are you able to approach people to offer help? We are looking for volunteers Monday to Friday 8.30-12.30 or 12.30-4.30pm. Our volunteers are an invaluable part of the hospital team so come and join us and make a difference. The role is reactive to the needs of the hospital and...

  • Bar Staff

    1 day ago

    Northampton, Northamptonshire, United Kingdom Meet & Greet Pubs & Bars Ltd Full time

    Job Overview:We are looking for friendly enthusiastic and happy people to join our team.Duties: Greet customers warmly and take drink orders promptly Prepare and serve beverages, including cocktails, beers, and nonalcoholic drinks Maintain cleanliness of the bar area and ensure all supplies are stocked Interact with customers in a friendly and professional...

  • Response Volunteer

    2 months ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you friendly, caring and a good listener? Are you able to approach people to offer help? We are looking for volunteers Monday to Thursday 8.30-12.30 or 12.30-4.30pm. Our volunteers are an invaluable part of the hospital team so come and join us and make a difference. The role is reactive to the needs of the hospital and...

  • Response Volunteer

    1 day ago

    Northampton, Northamptonshire, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week?Are you friendly, caring and a good listener? Are you able to approach people to offer help?We are looking for volunteers Monday to Friday or pm.Our volunteers are an invaluable part of the hospital team so come and join us and make a difference.The role is reactive to the needs of the hospital and will involve working across...

  • Front Desk Receptionist

    4 weeks ago

    Northampton, United Kingdom Elizabeth School of London Full time

    Company: Elizabeth School of LondonnPosition: Front Desk ReceptionistnLocation: ON-SITE, Northampton, UKnSalary: £23K - £24K (Depending on experience)nJob Type: Full time, Monday to FridayAbout Us:The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six major cities...

  • Administrator (Student Information Desk)

    2 months ago

    Northampton, United Kingdom University of Northampton Full time

    **About the Job** **12 Months Full Time Fixed term** **Interview Date: 16th August 2023** Working as part of the busy Student Information Desk Team meeting the needs of students, tutors and professional staff. You will provide expert advice and guidance, deliver excellent student experience and ensure that a high quality and accurate service is delivered...

  • Admin Volunteer

    2 weeks ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you friendly, caring and approachable? Are you organised and enjoy administrative tasks? We are looking for volunteers Monday to Friday to support throughout the Trust. Our volunteers are an invaluable part of the hospital team so come and join us and make a difference. Working with us in a volunteering role means you're...

  • Passenger Transport Volunteer

    1 day ago

    Northampton, Northamptonshire, United Kingdom Northampton General Hospital NHS Trust Full time

    Our volunteers are an invaluable part of the hospital team. Working with us in a volunteering role means you're playing a part in delivering the best possible care to our patients and their families.We are looking for volunteers for our Passenger Vehicles, which provides an essential service in the hospital both for visitors around the hospital and...

  • Front Desk Receptionist

    4 weeks ago

    Northampton, United Kingdom Elizabeth School of London Full time

    Company: Elizabeth School of LondonHave you got what it takes to succeed The following information should be read carefully by all candidates.Position: Front Desk ReceptionistLocation: ON-SITE, Northampton, UKSalary: £23K - £24K (Depending on experience)Job Type: Full time, Monday to FridayAbout Us:The Elizabeth School of London (ESL) is a higher education...

  • Front Desk Receptionist

    3 weeks ago

    Northampton, United Kingdom Elizabeth School of London Full time

    Company: Elizabeth School of LondonHave you got what it takes to succeed The following information should be read carefully by all candidates.Position: Front Desk ReceptionistLocation: ON-SITE, Northampton, UKSalary: £23K - £24K (Depending on experience)Job Type: Full time, Monday to FridayAbout Us:The Elizabeth School of London (ESL) is a higher education...

  • Service Desk Administrator

    2 weeks ago

    Northampton, United Kingdom Northampton General Hospital Full time

    The vacancy is to provide an effective, accurate, efficient and direct customer service for the Estates and Facilities Service Desk and its wide range of customers, the telephone and other available electronic means, this is often a pressured environment with the need to manage user/customer expectations and relay information through various means of...

  • Buggy Driver Volunteer

    1 week ago

    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Can you spare 4 hours a week? Are you aged 21 or over with a full driving licence and 3 years’ experience? Are you able to support patients at Northampton General Hospital with this fantastic service? Our buggy service and discharge car helps our patients and visitors get around the hospital and helps to support getting discharged patients’ home. The...

  • Front Desk Receptionist

    4 weeks ago

    Northampton, United Kingdom Elizabeth School of London Full time

    Job DescriptionCompany: Elizabeth School of LondonPosition: Front Desk ReceptionistLocation: ON-SITE, Northampton, UKSalary: £23K - £24K (Depending on experience)Job Type: Full time, Monday to FridayAbout Us:The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six...