Sales Support

3 months ago

Reading, United Kingdom Trinity Resource Solutions Full time

Hot opportunity to work for an international power systems company who offer a host of benefits including hybrid working, flexi hours, private healthcare, great pension scheme and much, much more They are big on culture and this shows with many of their employees staying long term, several even over 20 years

**KEY RESPONSIBILITIES**
- Be the point of contact and assist Key Account Managers/Area Sales Managers within the division
- Deal with incoming sales enquiries positively and speedily and ensure they are taken as far as possible, maximizing the proportion of orders received
- Become competent in all working practices of the company and assist in the smooth running of customer support
- Respond to customer phone calls and act accordingly
- Maintain projects in line with company guidelines and provide accurate forecasts with the information available
- Proactively follow-up and close repeat orders for production projects and for other projects as directed
- Ensure that customer orders are processed and acknowledged correctly and speedily
- Ensure that purchase requisitions are placed in accordance with customer orders
- Monitor all orders to ensure they are processed and shipped on time, whilst minimizing the amount of inventory held
- Provide general administration support for the sales area
- Other duties may be assigned

**Key Qualifications and Skills**
- Previous experience in a sales admin role is highly valued
- Excellent communication skills, both written and verbal
- Additional European language skills are highly desirable but not essential
- Confidence in Microsoft Excel; knowledge of salesforce/CRM system and SAP
- Pro-active and confident in phoning customers
- Highly organised, with the ability to multitask and adapt in a fast-paced environment
- Professional, courteous, and work well as a member of a team
- Self-sufficient and highly motivated, with a strong desire to succeed

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Reading

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