Customer Services Agent

3 weeks ago


Christchurch, United Kingdom Bournemouth International Airport Full time

**We are recruiting for Customer Service Agents - Information Desk**

**The role**

We are currently seeking someone with excellent customer service experience to join our busy team on our information desk. Our information desk are often the first point of contact our customers have with our team when they arrive at the Airport. If you're naturally warm and welcoming and enjoy working within a fast-paced environment then this could be the job for you. You'll focus on meeting all customer needs, resolving their queries, and leaving a great first impression.

**Essential**:

- You should be flexible to work on various shifts to accommodate flights schedules (days, evening, nights, weekends, and holidays) including early shifts (starting from 3.30 am onwards)
- You should have the ability to travel to the airport at times where public transport is not available
- You will be able to demonstrate excellent communication skills (written and verbal)
- You must be able and willing to learn airline specific computer systems
- You should be willing to work in inclement weather if required
- You must be passionate about customer service
- You must be self-motivated and able to work independently

**What’s on offer**
- Starting rate of pay is £11.89 per hour or £24,731 for a 40 hour working week
- Free on-site parking whilst on duty
- Discounts on Fred Olsen Holiday
- Discounts with Airport retailers including the Navigator Restaurant and regular employee sales at World Duty Free
- Life Assurance
- Cycle scheme
- Comprehensive training package and Fantastic career development opportunities
- Full uniform provided

**How to apply**

**Job Types**: Part-time, Permanent

Pay: From £11.89 per hour

Work authorisation:

- United Kingdom (required)

Work Location: In person



  • Christchurch, United Kingdom Bournemouth International Airport Full time

    **We are recruiting for Customer Service Agents (Check In)** **The role** To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance,...


  • Christchurch, United Kingdom Bournemouth International Airport Full time

    **We are recruiting for Customer Service Agents (Check In)** **The role** To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance,...


  • Christchurch, United Kingdom Bournemouth International Airport Full time

    **We are recruiting for Customer Service Agents (Check In)** **The role** To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance,...


  • Christchurch, United Kingdom Bournemouth International Airport Full time

    **We are recruiting for Customer Service Agents (Check In)** **The role** To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance,...


  • Christchurch, United Kingdom Bournemouth International Airport Full time

    **We are recruiting for Customer Service Agents (Check In)** **The role** To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance,...


  • Christchurch, United Kingdom Bournemouth International Airport Full time

    **We are recruiting for Customer Service Agents (Check In)** **The role** To provide all necessary help and support to passengers as required by our customer airlines which will include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance,...

  • Guest Service Agent

    2 months ago


    Christchurch, United Kingdom Grupo Mantra Full time

    Halfway between Christchurch and Queenstown, Peppers Bluewater is so picturesque it featured in one of our latest television commercials. By day, marvel at lake and mountain views, by night the stars are so brilliant the area has been designated a night sky reserve. Youll be busy all year round, helping the team provide the personalised service for which...


  • Christchurch, United Kingdom Bournemouth International Airport Full time

    **We are recruiting for Customer Service Agents - Information Desk** **The role** We are currently seeking someone with excellent customer service experience to join our busy team on our information desk. Our information desk are often the first point of contact our customers have with our team when they arrive at the Airport. If you're naturally warm and...

  • Guest Services Agent

    2 months ago


    Christchurch, United Kingdom Grupo Mantra Full time

    BreakFree Cashel Street is an innovative Christchurch hotel that opened in April 2015. The hotel's philosophy is simple: we believe that great design, intuitive technology and exceptional service should be available at a great price. Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a ...

  • Guest Services Agent

    2 weeks ago


    Christchurch, United Kingdom Grupo Mantra Full time

    BreakFree Cashel Street is an innovative Christchurch hotel that opened in April 2015. The hotel's philosophy is simple: we believe that great design, intuitive technology and exceptional service should be available at a great price. Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a ...

  • Guest Service Agent

    2 months ago


    Christchurch, United Kingdom Grupo Mantra Full time

    Just 15 minutes out of Christchurch, on the banks of Lake Kaikainui and with the spectacular Southern Alps as a backdrop, lies this resort-style hotel. Having its own championship golf course, trout filled streams for fly fishing, and superb food and beverage outlet specialising in Canterbury produce makes Peppers Clearwater Resort a popular conference...

  • Guest Service Agent

    2 weeks ago


    Christchurch, United Kingdom Grupo Mantra Full time

    Just 15 minutes out of Christchurch, on the banks of Lake Kaikainui and with the spectacular Southern Alps as a backdrop, lies this resort-style hotel. Having its own championship golf course, trout filled streams for fly fishing, and superb food and beverage outlet specialising in Canterbury produce makes Peppers Clearwater Resort a popular conference...

  • Estate Agent

    2 days ago


    Christchurch, United Kingdom Connells Group Full time

    OTE: £30,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Christchurch **working in our well known **Palmer Snell **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...

  • Estate Agent

    5 days ago


    Christchurch, United Kingdom Connells Group Full time

    OTE: £30k - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Christchurch **working in our well known **Palmer Snell** estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...


  • Christchurch, United Kingdom I-Fulfilment Full time

    **About I-Fulfilment** We are a high technology logistics business with facilities in the UK, EU, USA & Asia. We combine software and infrastructure to provide an unrivalled global fulfilment platform to high growth brands. We work together as a team, in a forward thinking, innovative way, to support and achieve our common goals. We offer a truly...

  • Check-in Agent

    2 months ago


    Christchurch, United Kingdom Tru Talent Full time

    **Check-in Agent** **Hourly Rate**: £9.71 Per Hour **Hours**: Shift patterns including early mornings, afternoons and weekend shifts - you must be able to drive. **Location**: Christchurch Tru Talent are delighted to be working with one of the leading UK based Airports who are looking for an Ambassador/first point of call to help in the Check-in...


  • Christchurch, United Kingdom Tru Talent Full time

    **Passenger Assistance Agent** **Hourly Rate**: £9.71 Per Hour **Hours**: Shift patterns including early mornings, afternoons and weekend shifts **Location**: Christchurch Tru Talent are delighted to be working with one of the leading UK based Airports who are looking for **Passenger Assistance Agent** to help within the terminal throughout the summer...


  • Christchurch, United Kingdom Tru Talent Full time

    **Passenger Assistance Agent** **Hourly Rate**: £9.71 Per Hour **Hours**: Shift patterns including early mornings, afternoons and weekend shifts **Location**: Christchurch Tru Talent are delighted to be working with one of the leading UK based Airports who are looking for **Passenger Assistance Agent** to help within the terminal throughout the summer...

  • Cargo/ramp Agents

    1 week ago


    Christchurch, United Kingdom Tru Talent Full time

    **Ramp Services Agent** **Hourly Rate**: £10.50 Per Hour **Hours**: Shift patterns including early mornings, afternoons and weekend shifts **Location**:Christchurch Tru Talent are delighted to be working with one of the leading UK based Airports who are looking for Ramp Services Agent to help within the terminal throughout the summer season. To provide...

  • Trainee Estate Agent

    2 weeks ago


    Christchurch, United Kingdom Austin & Wyatt Full time

    Trainee Estate Agent Uncapped Commission, Career Progression We’re looking for a highly motivated  Trainee Estate Agent / Trainee Sales Negotiator  to complement our fantastic residential sales team in  Dorset  working in our well known  Austin & Wyatt  estate agency. Why join us as a Trainee Estate Agent / Trainee Sales Negotiator? ...