Team Leader
6 months ago
**Team Leader Job Description - Maternity Cover**
**Post Title**: Team Leader (Birmingham)
**Work area**: Services
**Responsible to**: Regional Manager
**Location**: The post will work across all Birmingham service sites but be based primarily at Queen Elizabeth Hospital Birmingham. All Redthread team members must have a flexible approach to supporting other sites when needed. There will be the need for regular visits to Redthread’s main offices in London and other projects and activities that take place at various locations across London and the UK.
**Hours**: 37.5 hours per week. The nature of Redthread’s work means that regular evening and weekend working is required. You will be required to work shifts to ensure that the team covers from 7:00am to 9:00 pm each day between them.
**Salary**: £34,237 per annum + benefits
**Contract type**: 12 months Fixed Term Contract - Maternity Cover
**Purpose of the Post**
- Support the Regional Manager to oversee effective and consistent delivery, performance, and quality assurance across the health settings, working with the Director of Services and other leaders to enhance and develop the offer. Including through involving young people in service design and development aligned to the Redthread Youth Participation Strategy.
- Lead Redthread teams delivering services, ensuring that Redthread’s models of intervention are delivered consistently and appropriately to all young people accessing the services.
- Build and maintain strong working relationships with a broad range of partners and agencies, including clinical teams, hospital staff, Redthread’s stakeholders, project partners, and voluntary and statutory agencies working with young people.
- Be part of the team at Redthread, contributing to the development of our programmes and assisting with other projects and activities as required.
**Main Duties and Responsibilities**
- Lead the services in health settings, overseeing the day-to-day management of the services (Currently, our Youth Violence Intervention Programme & Counselling Service) and assisting the Regional Manager with the ongoing development of the service models to ensure that clients gain the maximum benefit from Redthread’s interventions.
- You are not expected to hold a case load directly, but to manage the team working with young people in a range of settings including in Major Trauma Centres, A&Es and in the community. The work will be at bedside with presence within the Major Trauma Centre, Resus areas and A&Es, including face-to-face and group contexts, and promote their personal, educational, health and social development through all interactions.
- Line-manage a team of Practitioners (e.g., youth workers, a Counsellor, and a Programme Coordinator. This list is not exhaustive), including regularly reviewing the teams’ cases and offering appropriate support. Providing support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread’s model of intervention is delivered consistently
- To ensure effective performance and quality standards at individual and site level, using Redthread policy and procedures and aligned to Redthread requirements.
- Promoting high levels of wellbeing for staff members who are working with high levels of risk, working in acute crisis moments and frequently exposed to young people experiencing significant trauma as well as for staff members who are working with young people who have primarily been engaged after their discharge from hospital who are likely to experience chronic health concerns.
- Set up and lead regular team meetings in order to share information, monitor services and foster effective and supportive team working.
- Ensure that the working practises of the team comply with Redthread’s policies, procedures and other working documents.
- Build and maintain strong working relationships within the Hospital sites, ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings.
- Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required.
- Organise and equip the team to deliver regular training sessions for hospital staff on issues relevant to young people and youth violence.
- Work with the Regional Manager to actively research and network with other organisations working with young people in the local community to ensure that Redthread has a good knowledge of other services and projects that may be appropriate for us to refer young people to or may be of interest to the young people we work with.
- Assist the Regional manager in ensuring the effective management, monitoring and
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