Front of House Team Leader

2 weeks ago

Abingdon, United Kingdom Chef and Brewer Full time

We’re searching for a bright, enthusiastic Team Leader with a strong work ethic to join our team at The Dog House, Frilford. (18+).

As a Team Leader, you will be responsible for providing exceptional customer service to our guests. You will assist with various tasks, including check-in/check-out procedures, answering phone calls, supporting large groups for wakes, birthday parties, family occasions etc., and general day to day duties such as running a smooth restaurant service, ranging from Breakfast, Lunch and Dinner. If you have a passion for hospitality and enjoy working in a dynamic environment, we would love to hear from you.

**Requirements**:

- Previous experience in a customer service role as a Team leader, Supervisor or similar
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of food production and catering services is a plus
- Familiarity with bartending and waiting
- Flexible availability including evenings, weekends & holidays (individual work patterns can be discussed at interview and your rotas are agreed up to 3 weeks in advance).

Here’s what we can offer you:
◦ Full-time - 35 hour working weeks as standard plus the opportunity to take on more hours. must be 18+.

◦ Tips

◦ You’ll be working with an experienced, well-established, 5 ⭐️ EHO team with customer service at the heart of all we do.

◦ 50% off food & drink while you’re working.

◦ 33% off all your food and drink in any Greene King pub when you’re not working.

◦ 15% discount codes for up to 10 of your Family & Friends for any Greene King pub.

◦ Easy access anytime to your earnings through our Wagestream app.

◦ Employee wellbeing helpline.

◦ Team member digital discounts when shopping at Tesco, M&S, 3 Mobile, Argos, John Lewis and many more.

◦ Rotas available up to 3 weeks in advance.

◦ No-one works every special day at Christmas

◦ Flexible working patterns to accommodate your caring responsibilities, your work-life balance and your studies.

◦ Career progression and recognised accredited qualifications (if desired), in the UK’s biggest and best pub company.

**Job Types**: Full-time, Permanent

**Salary**: £11.00-£11.50 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: Front of House Team Leader

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