Domestic Manager

We have a vacancy for a Domestic Manager to join our Healthcare & Education sector based at Hull & East Yorkshire Hospital

This is a great opportunity for a customer focused individual to join a world leading soft facilities management company, which can offer unrivalled opportunities for career progression.

You will be an excellent people Manager as you will hold operational management responsibility for the Domestic Services Department. Managing over 200 staff, you will adopt a highly organised approach to your busy and varied workload.

In this role you will be responsible for the overall management of Supervisors and Domestic staff ensuring they are technically competent and fully engaged in their role. You will ensure patients receive care in an environment that is clean, safe, caringand welcoming all the time whilst also ensuring that the risk of healthcare associated infections is minimised through developing, implementing and monitoring infection control practices.

The role reports directly to the Operational Manager working within a subordinate team of service managers, team supervisors; you will be responsible for maintaining and developing the domestic operations team ensuring recruitment, training and administrationrequirements are maintained to the required standard.

The role will be instrumental in implementing the new National Standards of Healthcare Cleanliness 2021 working closely with the Trusts Senior Management Team, IPC and the supervisory team. In this respect, you will work closely with other service streammanagers to work effectively and harmoniously in an adaptive and challenging environment. You may therefore be introduced to other services and work closely with other specialisms as part of managers CPD.

**Other Responsibilities will include**:

- Adhere to budgeted levels of labour and other costs.
- Implement the selection, training, motivation, discipline, safety and general welfare of the staff under your control.
- Provide input into recruitment of operative staff on authorisation of the Operational Manager
- To develop a culture of trust and co-operation within the wider contract with focus on OCS values (Care, Expert, Safety and Trustworthy).
- To deal with all Employee Relations issues as they arrive in an efficient timely manner, seeking advice as necessary.
- Develop good relationships with hospital staff in line with best practice management, to ensure satisfaction with our service, commitment to our long-term presence and the further extension of our business within the hospital and other hospitals.
- Create and deliver on monthly performance or project reports
- Ensure appropriate level of staff/ operative retention maintained through effective leadership and motivation.

**Qualifications and Experience required**:

- Experience of working in a busy healthcare or TFM environment & ability to be flexible in approach to working times to meet with the needs of the business. Working 5 over 7 days and changing working patterns.
- Reporting & Administration experience
- Previous Experience working in a complex healthcare settings and familiarity with either 2007 or the new 2021 Cleaning standards.
- IT Literate
- Experience of managing a team
- Soft FM trade speciality in domestic cleaning within healthcare.

**What will you get in return?**
- An enhanced pension scheme (above auto enrolment rates) - to save for the future
- Life Assurance - to protect your family should the worst happen
- 25 days holiday, plus 8 bank holidays on top
- Option to purchase additional annual leave
- Private Medical Insurance - to protect you
- Access to 100s of high street discounts
- Financial Wellbeing support - Access to low interest loans
- Recognition scheme 'OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Health & Wellbeing Support

**Why join OCS Group UK Ltd?**

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If youwant to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer