Operations Manager

2 weeks ago

Coleshill, United Kingdom PLATINUM RECRUITMENT CONSULTANCY LIMITED Full time

**Role**:Operations Manager
**Location**:B46 1HQ

**Salary / Rate of pay**:£40,000 to £50,000

Platinum Recruitment is working in partnership with a popular business within the Freight Forward, Transport and Logistics Industry and we have a fantastic opportunity for an Operations Manager to join their team.

**What's in it for you?**
- A full time and permanent role
- A progressive career
- To work for a fantastic organisation with a great team of people
- Parking onsite
- Bonus

**Monday to Friday - 0900 to 1800 - flexible**

**Package**

£40,000 to £50,000

Bonus

**Benefits**:
A full time and permanent role

**Why choose our Client?**

My client is a long-standing business who are very well established, with a great brand and name within the transport & logistics industry.

**Your responsibilities will include**:

- To have overall operational responsibility for the day-to-day operations of the unit that you have been assigned to
- Responsible for ensuring the Depot delivers its agreed targets in all key performance areas, particularly those that can be influenced by the staff group you directly manage.
- Responsible for ensuring that effective methods are put into place so that the company runs to its maximum productivity.
- Conduct monthly reviews/ presentations with the customers or as and when required.
- Harness a working environment which encourages team work, energy and creativity.
- Carry out inductions, on-job and internal training ensuring all staff receive required training and skills to achieve high standards of service.
- Ensure budgets are properly controlled and managed, to achieve best profitability for the company but not at the expense of the customer.
- Overseethe customer service delivered by the team and assess that they are meeting customer satisfaction goals. Ensure this is by reviewing customer reviews and customer related statistics
- Prepare, revise and submit reports, budgets and other documentationas and when requested
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Monitor Sub Contractors and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
- To work alongside colleagues to plan for operational excellence and
- Promote quality achievement and performance improvement throughout the organisation, including setting objectives and ensuring that targets are achieved
- To take a lead role in your area for health and safety within your unit and other national and international standards and legislation and ensure that the operation is compliant
- Build and maintain positive, open relationships with colleagues, Team Members, and superiors
- A vital role in ensuring that the day-to-day operations of the whole business run smoothly by ensuring an effective relationship with colleagues.
- Manage and implement new business from Sales to Operations.

**Accountabilities and Activities**:
The following KPI's have been set at the start of your employment. Some of these targets will remain consistent whilst others will be amended to suit the needs of the business. This will be agreed at the time of change.

In addition, each client will have individually agreed KPI's. These are detailed within the agreed Scope document/ SOP and will form part of the Objectives for your role. A copy of these is available for you.

**About you**
You will have experience working with people in an office and warehouse environment. You must have exceptional management

**Sound like the role for you?**Then we would love to hear from you

**_Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. _**

**Consultant**:Lisa

**Job Number**:922890/ **INDCOMM**

**Job Role**:Operations Manager

**Location**:B46 1HQ

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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