HR Assistant

3 weeks ago

Bridgwater, United Kingdom Mulberry Full time

Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.

If these are values you share, we would love you to join our team.

The Role:
This is a truly generalist role working within the central HR Operations team providing HR administration support to the HR function and the Mulberry business.- Reporting to the HR Operations & Reward Lead, the role has a strong administrative focus, and the role will also support other HR projects that fall within the teams’ remit. The HR Assistant will work closely with the wider HR team to ensure that a high quality, efficient and confidential HR service is provided.- This role provides the ideal opportunity for someone to build and develop a career in HR with the full support from Mulberry to achieve this.- Duties and Responsibilities:

- Provide end to end HR Administrative support across the full employee lifecycle, aiding the delivery of HR services to global mulberry employees.
- Administer all HR related documents including contracts of employment, amendment letters, termination letters, pension forms, flexible working requests and probation letters.
- Management of the leaver process, detailing any outstanding or overtaken entitlements to be settled in the employees’ final pay, processing the necessary and notifying the relevant departments.
- Manage the employee data entry into the HR Information system (Currently Zellis / Northgate) maintaining key employee data with absolute accuracy.
- Act as a key point of contact for the Payroll department to ensure employees are paid correctly, on time and helping them with any queries that may arise.
- Alongside the Head of HR Operations review and update central HR documentation (e.g., letter and contract templates) in line with legislative changes and best practice.
- Oversee employee queries that come into the HR Inbox and responding to queries in a timely manner, providing reference requests and/or escalating queries for support to resolve.
- Work with HR Advisors and HR Business Partners to ensure all right to work documentation remains valid and compliant with UK Legislation.
- Administer the employee benefits we offer (e.g., long service, product allowance, cycle to work).
- Proactively spot/implement opportunities to improve team ways of working, HR service and identifies and resolves problems.
- Demonstrate and understand the Mulberry brand and employee values acting as an ambassador and role model for the employee and brand values.

Skills and Experience Required:
- Experience in an administrative role (HR experience preferred but not essential).
- A relevant HR / CIPD qualification would be desirable but not essential.
- Excellent verbal and written communication skills, with the ability to listen and assimilate relevant information.
- Process orientated with strong planning skills.
- Diligent and meticulous with a good eye for detail.
- Must have excellent organisational skills and initiative, with the ability to manage the day-to-day HR processes effectively with mínimal supervision.
- Works with absolute confidentiality.
- A team player with strong interpersonal and relationship building skills.
- Reliable and self-motivated.
- Solutions focused problem solver.
- Seeks continuous improvement.

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