Administrator/healthcare Assistant

5 months ago

Leicester, United Kingdom Alliance Medical Full time

**About This Role**:
We are seeking an enthusiastic Administrator/Healthcare Assistant to join our team on a permanent full time contract at our site at ourLeicester PET-CT Centre.

Since the first operational day in 2018 our upmost priority has been patient satisfaction. Growing from a two-day service in a mobile scanner unit to a five-day service in a fixed building unit, the aim has always been the provision of services that satisfies the needs of the community and benefits the service user.

The successful role holder will be responsible for a wide range of administrative tasks and meeting and greeting patients.

We seek a self-motivated individual who can quickly grasp the general administration duties in this busy department.

You will also provide support to the clinical team, as a HealthcareAssistant for which training will be provided. Pre-employment screening including an enhanced DBS disclosure will be required for this role.

This role is 30 hours per week, working across the core operating hours 7:30 to 19:30 Monday to Saturday.

**Skills and Experience Required**:

- Excellent written and verbal communication skills, together with a good standard of IT literacy.
- Typing skills are essential
- Previous experience in a healthcare environment is preferred.
- Excellent time management skills are essential in order to prioritise your workload to ensure a high standard of patient care at all times.
- Work within site protocols and procedures to ensure the delivery of a quality service
- Ensure sound knowledge of site RIS systems
- Work in an efficient and effective manner to maximise throughput
- Escalate to the Clinical Lead/Regional Senior any identified clinical issues requiring further management input
- Ensure full compliance with all current AML Policies, Procedures and extant legislation
- Actively participate in departmental audits
- Be reflective in thinking and outlook and be able to source advice, coping with multiple demands during the working day

**About Alliance Medical**:

- Alliance Medical are Europe’s leading independent provider of imaging services._
- We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years._
- We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments._
- We live by our company values to ensure the highest level of patient care:_
- Our Values_
- Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way._

**_Collaboration:_**
- We work together and in partnership for all our patients. We respect expertise and combine it to achieve more._

**_Excellence:_**
- We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect._

**_Learning:_**
- Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working._

**_Efficiency:_**
- Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives._

**_Openness:_**
- We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients._

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