Onsite Property Manager

3 weeks ago

London, United Kingdom Abbatt Property Recruitment Full time

**Job Title**: Onsite Property Manager

**Location**:East London

**Salary**:£40,000 - £45,000

**Hours of Work**:Monday to Friday 9am to 5:30pm

**Overview**:
A great opportunity for a property manager to oversee a large, modern residential development in East London is available. As the onsite property manager you will manage the development and its employees, overseeing the day-to-day operations and ensuringthat all services and activities are carried out efficiently. In addition, you will be responsible for developing and maintaining effective working relationships with all stakeholders and will lead on the delivery of excellent customer service to all residentsand guests.

**Duties**:

- To be a main point of contact and be responsible for regular inspections, cleaning and maintenance of the development, which may involve the outer grounds as well as the internal common areas.
- Oversee all aspects of the daily operations of; handyman, cleaners and the concierge team.
- Oversee all expenditure to ensure that it falls within the current budget
- Be responsible for ensuring all maintenance contracts including all Health & Safety requirements are carried out according to the current schedules and legislation.
- Obtain quotations for works and issue purchase orders.
- Create, organise and implement systems relating to the smooth running of the site, including regulations for contractors and residents.
- Ensure efficient investigation and provide resolution to any complaints from customers.
- Report to the Resident Board and working with them to ensure that the services provided to all residents and staffs are in accordance to the company mission statement.
- Cover the Concierge desk when they are on lunch break
- Cleaning supervision to ensure high standards are maintained
- Occasionally start later in order to work later to catch up with the night team and Resident board members.
- Liaise with local council regarding refuse collection and all recyclable materials
- Ensure all insurance claims are effectively administered until completion.
- Manage communal defects
- Raise insurance claims
- Deal with resident queries on estate issues and service charge
- Create report for Resident board on invoices waiting approval
- Cash spend approval
- Conduct quarterly inspections
- Update bollard master spreadsheet
- Update and manage project tracker
- Create works orders
- Purchase items needed for project
- Create and send quarterly newsletters
- Resident updates as per when requested by the board
- Check and oversee concierge reports
- Approve invoices within credit limit.
- Assist with yearly budgets
- Ensure contractors are in line with health and safety

**Staff Management**
- To offer strong team leadership to inspire the site team to high levels of service delivery.
- Arrange rotas/holiday cover
- To manage all hours worked/overtime within the budget
- To enforce personal preservation standards as agreed
- Adherence to set procedures
- Assign routine and non routine tasks
- Recruit, training, motivate, review and generally manage the site staff to deliver all aspects of site management to include health and safety awareness.

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