Logistics Administrator

**Job title**:Logistics Administrator

**Reporting to**:Logistics Manager

**Aim of role**:To provide a dedicated service to our customers, ensuring delivery routes are planned accurately and efficiently.

**Job description**:
An exciting opportunity has become available to join the Superior Wellness team based at our Head Office in Chesterfield.

We are looking for a Logistics Administrator to join our busy logistics team. This role will include planning cost effective accurate delivery routes for our driving team. This role would suit an experienced logistics administrator with a minimum of 2 years experience in a similar role. If you are highly organised, have great communication skills, an excellent national geographical knowledge we would love to hear from you. You will be a team player, able to multi-task in a busy environment, and a self-motivated individual.

**Role & responsibilities**

**Your role will need to change and adapt with the needs of the business. Some of your responsibilities will be**:

- Main contact for the UK partner network and all logistic enquiries
- Ensure all logistic calls are answered in a timely manner
- Booking of all partner deliveries
- Reconcile invoices for transport
- Resolve logistic customer complaints
- Cost effective planning of vehicles to meet customer load plans
- Managing and ensuring adequate resources of vehicles and drivers are adhered to
- Ensuring the routes comply with the drivers working time directive hours
- Liaise with the warehouse to ensure collections have been complete
- Liaise with the driving team

**Key skills**
- Route planning skills would be an advantage
- Excellent and confident telephone manner
- Ability to use initiative to plan and prioritise as well as multi-task on a daily basis
- Strong interpersonal skills to build effective working relationships
- Excellent communication skills, written and verbal and be comfortable communicating with employees across all levels of the business
- Be a strong team player, have self-motivation and also be able to also work on your own initiative
- A competent user of Word, Excel and PowerPoint
- Strong organisational skills
- Able to work under pressure and prioritise jobs
- Keen attention to detail
- Adaptability
- Prior experience gained in a similar role (minimum 2 years)
- Minimum of 2 years route planning/logistics experience (desired)
- Experience with CRM bespoke systems and route planning software (desired)
- A full driving licence

**About Superior Wellness**

We lead the market as Europe’s largest hot tub distributor and create premium, high quality products focused on improving health and well-being.

A fast-growing distributor, importing from several countries to offer a global choice of hot tubs, swim spas and other related products to our trade and retail customers. Currently on track to achieve our projected turnover this financial year in excess of £50 million.

We help our network of dealer partners and team members improve and progress. Everything we do is beyond expectations. Our vision is to be the world market leader in hot tubs and swim spas, offering a global choice of high-quality products and commended for our focus on wellness and best in class customer experience.
- Discipline - We get things done efficiently and effectively
- Responsibility - We own the problems and solve them
- Consistency - We are better today than yesterday
- Trust - Delivering exceptional service beyond expectations
- Integrity - We do what we say we will
- Team - We work together, respect each other, be honest and protect the team

**Benefits**
- Full time 37.5 hours per week. Monday to Friday
- VIP team events
- Discounted healthy meals
- 31 days holiday (including bank holidays) plus Holiday Reward Scheme
- Company-wide bonus scheme after 6 months continuous service
- Fully equipped onsite gymnasium
- Sky lounge breakout area with zen garden

Superior Wellness Ltd prides itself in being an equal opportunities employer.

In line with the GDPR regulations (25th May 2018), we will keep your personal details for the purpose and limitation of our Recruitment Process only and will be destroyed in the event you are unsuccessful for this role. We will not share any of your personal information with any third-party companies.

**Salary**: £16,489.61-£27,884.53 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chesterfield: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Logistics: 2 years (preferred)

Work Location: One location

Reference ID: LA2023